topic Virl licensing problem on Devnet Sandbox in DevNet Sandbox

Virl licensing problem on Devnet Sandbox

ninjatechman — Mon, 30 Sep 2019 16:30:01 GMT

On the UWM admin page I get the following salt status message:

Failed to collect current salt contact status: Cisco contact was not established. This may be temporary. Please make sure the VIRL server is connected to the Internet and capable of reaching the configured Cisco master. Also make sure that the minion key provided to you matches your minion ID and domain, and remains valid. Current status is: License renewal never completed successfully. Last license renewal final result was (2019-09-30 16:22:57): Salt caller setup failed unexpectedly; likely misconfigured.

I've tried to reset the keys and ID but the issue still persists. Also, I also get a message the issue is temporary but it's been a day and the issue still persists.

The VIRL server in question is VIRL Server_878a9165. Can anyone from the DevNet team please assist?

Re: Virl licensing problem on Devnet Sandbox

zowu — Tue, 01 Oct 2019 08:55:48 GMT

Hi All,

The communication to VIRL license server is restored.

Re: Virl licensing problem on Devnet Sandbox

tweakz20 — Fri, 29 Nov 2019 22:50:11 GMT

Zowu,

I'm seeing this issue again in the Multi-IOS Cisco Test Network lab.

Failed to check licensing status: Cisco contact was not established. This may be temporary. Please make sure the VIRL server is connected to the Internet and capable of reaching the configured Cisco master. Also make sure that the minion key provided to you matches your minion ID and domain, and remains valid. Current status is: Last successful license renewal was more than 7 days ago. Last license renewal final result was (2019-11-29 22:29:57): NTPd is not connected to a server.

Thanks