topic Re: Cannot log into DevNet sandbox in DevNet Sandbox

Cannot log into DevNet sandbox

NewbisNewbis — Tue, 04 Jun 2019 09:15:24 GMT

I created an account for the DevNet Sandbox. When I go to https://devnetsandbox.cisco.com, it says "Please enter your credentials." If I put in the correct username and password, it just takes me back to the same login screen that says "Please enter your credentials." But here's the funny thing: If I enter the wrong password, then it says "The username or password is incorrect," which it does not say whenever I enter the correct username and password. So it knows that I entered the right username and password, but still wont' get past the login screen. How do I get past the login screen?

Re: Cannot log into DevNet sandbox

cmreed — Wed, 30 Jul 2014 19:34:02 GMT

HI -

Can you try accessing the Sandbox via the DevNet portal rather than navigating directly to it? https://developer.cisco.com/site/devnet/sandbox/

Let us know if this works, if not, please email me your userid and I will have it looked into right away.

Cherie

cmreed@cisco.com

Re: Cannot log into DevNet sandbox

NewbisNewbis — Wed, 30 Jul 2014 21:11:10 GMT

Hi Cherie,

Thanks so much for getting back to me. It seems to be working now. Perhaps there was just a glitch when I tried it after hours on the weekend right after signing up, but now when I go to the same place, I'm able to get past the login.

(By the way, when I try to respond directly on the forum website, now it says "You do not have permission to post in this forum," so I'm just replying from email.)

Thanks!

-Jonathan

Re: Cannot log into DevNet sandbox

NewbisNewbis — Wed, 30 Jul 2014 21:13:52 GMT

Thanks for getting back to me. Okay, I'm able to reply now on the forum. It's working now (logging in from the same place). I think perhaps it was down on the weekend, or I didn't give it enough time for my account to be active.