topic Re: Cisco DevNet Sandbox Lab VPN login failed in DevNet Sandbox

Cisco DevNet Sandbox Lab VPN login failed

sujanareddy — Tue, 04 Jun 2019 09:46:26 GMT

Getting Login Failed error with the provided credentials.

address : devnetsandbox-emea-gwy.cisco.com:20XXX

username: sujanaredd

Re: Cisco DevNet Sandbox Lab VPN login failed

Steffen Wentzel — Wed, 12 Feb 2020 19:56:35 GMT

Just wanted to let the team know - today I had the same issue. I set up two labs (both collaboration UCM 11.5). Both times I was not able to access the lab via AnyConnect. I tried from a Windows 10 PC and from a Mac. My userid was "steffenwen" IIRC.

Re: Cisco DevNet Sandbox Lab VPN login failed

bigevilbeard — Thu, 13 Feb 2020 08:33:46 GMT

Official statement: Yesterday 12th Feb, we experienced issues with your Sandbox Lab reservation – specifically, the VPN session was not configured correctly, which prevented you from being able to access your lab environment. We have identified and fixed the underlying issue, and we sincerely apologize for any inconvenience it may have caused.

HTH

Re: Cisco DevNet Sandbox Lab VPN login failed

nimashajain57628 — Tue, 07 Apr 2020 15:33:55 GMT

@bigevilbeard

I am Experiencing same issue. URL : devnetsandbox-emea-gwy.cisco.com:20210

Please help!

Re: Cisco DevNet Sandbox Lab VPN login failed

bigevilbeard — Tue, 07 Apr 2020 15:38:17 GMT

ENG team is looking into this.

Hope this helps.

Re: Cisco DevNet Sandbox Lab VPN login failed

nimashajain57628 — Fri, 10 Apr 2020 16:26:07 GMT

@bigevilbeard

Any updates please!

Re: Cisco DevNet Sandbox Lab VPN login failed

bigevilbeard — Fri, 10 Apr 2020 18:42:26 GMT

Have a look at this thread here it appears some ISP are having an issue connecting to the gw ports.

Hope this helps.

Re: Cisco DevNet Sandbox Lab VPN login failed

NedjiNuri — Sun, 12 Apr 2020 21:03:37 GMT

Hi,

I have some issues here.

>I have downloaded the cisco anyconnect from the provided link, in the end, I have a sign which says the installation is complete but is not. The software is not installed. Just not there.

>The other issues are none of the links provided works. I cannot open any of them

Username: nedji.nuri

URL: devnetsandbox-us-sjc.cisco.com:20104

Re: Cisco DevNet Sandbox Lab VPN login failed

bigevilbeard — Mon, 13 Apr 2020 08:27:08 GMT

@NedjiNuri

The information provided to your VPN client Anyconnect/Openconnect etc.. Here is link showing you how to connect to your sandbox - https://developer.cisco.com/docs/sandbox/#!first-reservation-guide/reservation-hello-world

Username: nedji.nuri 
devnetsandbox-us-sjc.cisco.com:20104

Re: Cisco DevNet Sandbox Lab VPN login failed

haydavis — Wed, 27 May 2020 18:07:04 GMT

Re: Cisco DevNet Sandbox Lab VPN login failed

evanburbank1 — Thu, 10 Sep 2020 16:49:12 GMT

Hello Team,- today I had the same issue. I set up two NX-OS with Nexus 9Kv labs Both times I was not able to access the lab via AnyConnect. I tried from a Windows 10 PC . My userid was "evanburban" please assist

Re: Cisco DevNet Sandbox Lab VPN login failed

bigevilbeard — Thu, 10 Sep 2020 17:09:55 GMT

Try this, go to Network Connections from Control Panel, right-click Cisco AnyConnect Security Mobility Client Connection, and choose Properties. Then disable IPv6, change IPv4 IP settings from Fixed IP to Dynamic. Close all Network Properties dialog boxes, and try VPN connecting again.

Hope this helps.

Re: Cisco DevNet Sandbox Lab VPN login failed

uditpatel3 — Fri, 18 Sep 2020 18:01:15 GMT

It never connects to server.Vpn connection does not connect.

my server is:- devnetsandbox-emea-gwy.cisco.com:20196

can some1 please help here

Re: Cisco DevNet Sandbox Lab VPN login failed

bigevilbeard — Fri, 18 Sep 2020 18:59:57 GMT

Check the port(s) are not blocked by your local firewall and/or provider. Try another sandbox which will give you another destination VPN head end, this will see if you can also connect.

Hope this helps.

Re: Cisco DevNet Sandbox Lab VPN login failed

evengata1 — Thu, 24 Sep 2020 08:33:27 GMT

@bigevilbeard I have setup a sandbox but the vpn credentials are not working. It says login failed

Lab Network Address: devnetsandbox-emea-gwy.cisco.com:20214
Username: evengata1
Password: RJFJECDP

Re: Cisco DevNet Sandbox Lab VPN login failed

bigevilbeard — Thu, 24 Sep 2020 09:34:29 GMT

@evengata1 i tried with your information above, but it looks like your reservation has ended. Suggest to reserve a new one and see the troubleshooting steps from above.

Hope this helps.

Re: Cisco DevNet Sandbox Lab VPN login failed

joesiegfried — Thu, 24 Sep 2020 18:52:52 GMT

I am unable to connect my vpn to the sandbox?, Connection attempt has timed out Anyconnect said to check my internet

2:49:33 PM Connection attempt has failed.
2:49:33 PM Unable to contact devnetsandbox-emea-gwy.cisco.com.

Re: Cisco DevNet Sandbox Lab VPN login failed

joesiegfried — Thu, 24 Sep 2020 18:55:00 GMT

Lab Network Address: devnetsandbox-emea-gwy.cisco.com:20193

Re: Cisco DevNet Sandbox Lab VPN login failed

bigevilbeard — Fri, 25 Sep 2020 09:05:03 GMT

Check your outbound ports are open. The port range will be anywhere from TCP 20100 through TCP 20354. Give that a try and you should be good to go. If that's not working, keep in mind VPNs also use TLS (TCP 443) and DTLS (UDP 443). Though typically these are open in most organizations.

You can test your connection also by tethering to your cellular device.

Hope this helps.

Re: Cisco DevNet Sandbox Lab VPN login failed

Avishkar Naicker — Fri, 05 Feb 2021 22:13:19 GMT

I am having the same problem Connecting to the NX-OS Nexus with 9Kv Lab.

Connecting to: devnetsandbox-emea-gwy.cisco.com:20220, When entering my credentials it states login failed.