topic Re: Unable to connect to VPN using Cisco Anyconnect in DevNet Sandbox

Unable to connect to VPN using Cisco Anyconnect

LCON31000 — Tue, 04 Jun 2019 09:17:24 GMT

Hello,

When I tried to connect to the LAB using the browser it hanged on downloading the client , so it asked to download and setup manually.

After I set up the anyconnect client and entered the URL sent by the reservation, it fails with the flowing errors :

[02/04/2015 15:48:44] Contacting 64.103.37.21.

[02/04/2015 15:48:48] Connection attempt has failed.

[02/04/2015 15:48:50] Connection attempt has failed.

[02/04/2015 15:48:51] Connection attempt has failed.

[02/04/2015 15:49:04] Connection attempt has failed.

[02/04/2015 15:49:04] No valid certificates available for authentication.

[02/04/2015 15:49:06] Connection attempt has failed.

Moreover, I can't ping 64.103.37.21

How can I solve the issue ?

Thanks.

Re: Unable to connect to VPN using Cisco Anyconnect

jacoadam — Thu, 02 Apr 2015 14:14:16 GMT

Hello There,

Thanks for you question! Could you verify which lab you are attempting to connect to? And what is your username you are using in the sandbox?

With this information, I can lookup and verify your VPN information in the sandbox.

Thanks!

Jacob Adams

Sandbox Team

Re: Unable to connect to VPN using Cisco Anyconnect

LCON31000 — Thu, 02 Apr 2015 14:40:53 GMT

Thank you for your answer;

If I'm understanding your question : I'm trying to connect to the Lab 11 (url : https://64.103.37.21/rave11) .

My login is esparregu

Re: Unable to connect to VPN using Cisco Anyconnect

jacoadam — Thu, 02 Apr 2015 17:12:25 GMT

Thanks for this post, looks like we are seeing some issues connecting to the VPN. We are working on it at the moment. I will get back to you shortly when we have found a solution.

Are you being prompted for credentials, or did it fail before that stage?

Thanks,
Jacob Adams

Re: Unable to connect to VPN using Cisco Anyconnect

jacoadam — Thu, 02 Apr 2015 17:55:49 GMT

Hello,

Looks like we have that issue worked out now. Please try again and let us know if it is working now. If you have more trouble, we will help you get connected!

Thanks,
Jacob Adams

Re: Unable to connect to VPN using Cisco Anyconnect

iamjackbob1 — Fri, 03 Apr 2015 02:48:56 GMT

Hi Jacob,

It seams that the issue still exists on Lab 8.

When I try to connect to https://64.103.37.21/rave08 via login user name iamjackbob, the same error message shows again.

Could you check that?

Thanks in advance.

Simon

Re: Unable to connect to VPN using Cisco Anyconnect

LCON31000 — Fri, 03 Apr 2015 07:11:53 GMT

Thank you !

Now it is working 🙂

Re: Unable to connect to VPN using Cisco Anyconnect

admin11111 — Tue, 19 Dec 2017 06:11:19 GMT

I'm facing this issue but different gateway , always said connection attempt failed , please try again jacoadam

Re: Unable to connect to VPN using Cisco Anyconnect

jacoadam — Wed, 24 Jan 2018 17:05:46 GMT

Hello there,

Please try a new reservation and let us know if you've having the same issue! Apologies for the delayed response.

Thanks!
Jacob