UCCX 12.5 - did not receive VPN information after Reservation was completed

nicholasacook — Mon, 24 May 2021 15:21:47 GMT

I setup a reservation for Unitied Contact Center Express 12.5 w/ Finesse and typically I receive two e-mails after I request the reservation. The first one stating the environment is being built, while I receive a 2nd one after it has been built with my AnyConnect VPN infromation. I see my envionrment has been built but I have not received the 2nd e-mail. Is there a way for me to have that 2nd e-mail resent to me?

Re: UCCX 12.5 - did not receive VPN information after Reservation was completed

bigevilbeard — Tue, 25 May 2021 10:19:38 GMT

Hey @nicholasacook there isn't a way to resend the emails at present. You can get your VPN details from within your reservation, here is a guide on how to do this via the 'output window. https://developer.cisco.com/docs/sandbox/#!tips-tricks

Hope this helps!

topic UCCX 12.5 - did not receive VPN information after Reservation was completed in DevNet Sandbox

UCCX 12.5 - did not receive VPN information after Reservation was completed

Re: UCCX 12.5 - did not receive VPN information after Reservation was completed