topic Re: Can't reach any hosts in the Secured Routes list over VPN in DevNet Sandbox

Can't reach any hosts in the Secured Routes list over VPN

Adhdtech — Tue, 25 May 2021 17:21:35 GMT

I reserved a sandbox this morning and connected to the VPN. After it updated AnyConnect to 4.9.04043 and reconnected, I cannot reach any hosts in the Secured Routes list. Found that I couldn't resolve DNS when I connected so I started pinging all the IPs in the lab - no joy.

Does this sound like a problem with my client or has anyone else had a similar issue today? I can connect to my work AnyConnect profile with no issues.

Thanks!

Re: Can't reach any hosts in the Secured Routes list over VPN

nbroughton@friscotexas.gov — Tue, 25 May 2021 18:37:49 GMT

I am having the same issue. Worked great last week. No joy this week. After reserving, waiting until lab ready and then starting VPN, I cannot connect to CML server at https://10.10.20.161. I even tried from my home computer with a different login (personal) and I have the same issue. Nothing in my profile has changed over the weekend. I am using two different profiles, and two different connections, two different providers. The issue has to be in CML but I cannot find anyone to help.

Re: Can't reach any hosts in the Secured Routes list over VPN

HenryGee — Tue, 25 May 2021 23:34:18 GMT

I am having the same issue, I am able to VPN in but cant access the lab at 10.10.20.161

Re: Can't reach any hosts in the Secured Routes list over VPN

tombry — Wed, 26 May 2021 14:37:26 GMT

@Adhdtech nbroughton@friscotexas.gov

The DevNet Sandbox team found a problem on Monday that impacted sandboxes, like the CML sandbox, that require a Smart license. It sounds like the problem has been fixed now. Give it a try and let us know if you see the problem again.

Thanks!