Cannot find Unknown status Phones using RISPort70 API

Md. Sultan Al Arif — Thu, 27 May 2021 05:21:08 GMT

Hello,

I have been trying to find all the Cisco Jabber from my call Manager Cluster. However, the RisPort70 API reference gives me only registered and Unregistered Phones. The unknown Status phone does not show in the output. If I select unknown status phone only, it shows register and UnRegistered phones.

How can I achieve all the phones in any status. I am using below XML Soap

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:soap="http://schemas.cisco.com/ast/soap">
<soapenv:Header/>
<soapenv:Body>
<soap:selectCmDeviceExt>
<soap:StateInfo></soap:StateInfo>
<soap:CmSelectionCriteria>
<soap:MaxReturnedDevices>1000</soap:MaxReturnedDevices>
<soap:DeviceClass>Phone</soap:DeviceClass>
<soap:Model>503</soap:Model>
<soap:Status>Unknown</soap:Status>
<soap:NodeName></soap:NodeName>
<soap:SelectBy>Name</soap:SelectBy>
<soap:SelectItems>

<soap:item>
<soap:Item></soap:Item>
</soap:item>
</soap:SelectItems>
<soap:Protocol>Any</soap:Protocol>
<soap:DownloadStatus>Any</soap:DownloadStatus>
</soap:CmSelectionCriteria>
</soap:selectCmDeviceExt>
</soapenv:Body>
</soapenv:Envelope>

Regards,

Sultan Al Arif

Re: Cannot find Unknown status Phones using RISPort70 API

Jeremy Pringle — Sat, 14 Aug 2021 02:33:08 GMT

Did you ever find a solution to this issue? I am trying to do the same thing and getting the same result as you. CUCM 12.5(SU1)

topic Cannot find Unknown status Phones using RISPort70 API in DevNet Sandbox

Cannot find Unknown status Phones using RISPort70 API

Re: Cannot find Unknown status Phones using RISPort70 API