topic Re: AnyConnect timeout failure in DevNet Sandbox

AnyConnect timeout failure

spencera — Thu, 27 May 2021 15:01:09 GMT

Help requested; while I could connect last week all this week I'm getting timeout failures. While I can reach the sandbox, and I can get the DNS entry for 173.38.221.89 but can't ping it and AC times out. Rebooted, removed and re-installed AC but no joy. Same result with a separate laptop (both running windows). Suggestions appreciated.

Re: AnyConnect timeout failure

bigevilbeard — Thu, 27 May 2021 17:48:06 GMT

Hello @spencera the IP address 173.38.221.89 is Cisco DNS IP, it does not reply to ping/ICMP (on or off the Any Connect VPN) - this will be designed for security posture. Can you add more details on your issue here? You can connect the AnyConnect VPN ok, with your provided username/password (reservation details) that part is ok?

Hope this helps.

Re: AnyConnect timeout failure

spencera — Thu, 27 May 2021 19:41:34 GMT

Thanks for the response bigevilbeard; I thought I was following the correct process (same as I thought I used last week); reserve the sandbox, once I get the email response I see the (Open NX-OS with Nexus 9Kv) sandbox is ready (accepting) so I fire up AC with the specified url . When I started having problems I uninstalled Open Connect and switched to AnyConnect. the later doesn't support the ability to provide authenitication infomation in a profile; so all I was doing was entering the url and the connect button (which times out) 😞

Cockpit error? I have no problems accessing the sandbox or other internet sites.

Re: AnyConnect timeout failure

spencera — Thu, 27 May 2021 21:24:10 GMT

Yes! RTFM. I didn't uncheck unblock connections box when I changed to AC from OC.

Re: AnyConnect timeout failure

bigevilbeard — Fri, 28 May 2021 12:00:06 GMT

@spencera arh.. good to know!