topic Re: Sandbox is active with errors in DevNet Sandbox

Sandbox is active with errors

ChristopherYounger36652 — Fri, 21 May 2021 00:56:02 GMT

Hi,

I have not been able to connect to the sandbox. I've tried on both windows and Mac. please let me know what troubleshooting steps I can take.

https://devnetsandbox.cisco.com/RM/Diagram/Index/1c063deb-2125-4a4c-a1ff-7ac026073cc2#

Re: Sandbox is active with errors

bigevilbeard — Fri, 21 May 2021 06:38:45 GMT

@ChristopherYounger36652 is the VPN not connecting or the sandbox not being built successfully? The link you provided is to your reservation which only you can see - which sandbox is this happening on?

Thanks!

Re: Sandbox is active with errors

mariembuenaventura609509110 — Tue, 01 Jun 2021 07:15:14 GMT

I have this problem too.

Re: Sandbox is active with errors

mjwan0001 — Mon, 14 Jun 2021 04:50:03 GMT

I encountered this problem when I booked CML.

Re: Sandbox is active with errors

plusc2012 — Mon, 14 Jun 2021 09:13:43 GMT

Hi Everyone!

I 've got the same message on my reservation:

----

08:55:24 Completed Setup for resource [DevBox_e127-b3ee]
09:01:43 Errors reported during Setup for resource [Cisco Modeling Labs_0846-b3ee]
09:01:53
ERROR detected when calling Resource Driver Command [Setup] for resource [Cisco Modeling Labs_0846-b3ee].
Friendly Error Message: CML Setup Error from Resource:Cisco Modeling Labs_0846-b3ee
Technical Error Message: Can not connect CML host:10.10.20.161
Error Location: UDC_RD_NSO_VIRLLicenseVIRL

----

Could you please have alook!

Thank you,

Plusc2012

Re: Sandbox is active with errors

bigevilbeard — Mon, 14 Jun 2021 09:45:33 GMT

@plusc2012 @mjwan0001 ENG team is aware and looking.

Thanks!

Re: Sandbox is active with errors

mjwan0001 — Tue, 15 Jun 2021 08:52:22 GMT

Hello, is the error resolved?

Re: Sandbox is active with errors

bigevilbeard — Tue, 15 Jun 2021 10:39:49 GMT

@mjwan0001 ive not seen any confirmation - grab a sandbox and check access.

Hope this helps.

Re: Sandbox is active with errors

plusc2012 — Wed, 16 Jun 2021 11:02:40 GMT

Hi Everyone,

Yes indeed, I was able to successfully delete and then create a new on demand sandbox.

( ++ New sandbox works fine without any errors )

Best Regards,

Plusc2012

Re: Sandbox is active with errors

mjwan0001 — Thu, 17 Jun 2021 00:48:05 GMT

Hi Everyone，yes,I create a new on demand sandbox , New sandbox works fine without any errors