topic Re: Need email address change for DevNet Sandbox environment in DevNet Sandbox

Need email address change for DevNet Sandbox environment

tlijnse — Mon, 14 Jun 2021 11:56:16 GMT

Hi,

I just reserved a Meraki Enterprise Sandbox, but I can see that the email with the credentials was sent to an old email address. This address is no longer associated to my cisco.com account. I need the email to be sent to the address that is currently associated to my cisco.com account. Even though I logged in to DevNet with my cisco.com account, the sandbox automation system seems to be pulling my email address from some different source. Can somebody please help me to update my email address in the sandbox system?

Kind regards,

Tom

Re: Need email address change for DevNet Sandbox environment

jokearns1 — Mon, 14 Jun 2021 12:56:58 GMT

Hi,

I will get this out to our platform team.

Joe

Re: Need email address change for DevNet Sandbox environment

jokearns1 — Mon, 14 Jun 2021 13:00:03 GMT

Can you send up the old email address and the new email address?

Thanks,

joe