topic Cisco UCCX integration with speech servers in DevNet Sandbox

Cisco UCCX integration with speech servers

lepiste71 — Tue, 04 Jun 2019 09:28:14 GMT

Hello all,

I've configured MRCP ASR/TTS servers in Cisco UCCX sandbox. The servers status in UCCX is REACHABLE and IN SERVICE. Is there a way to test the ASR and TTS servers functionality in UCCX sandbox? Is it possible to call into the sandbox to test the functionality of the ASR and TTS servers?

Thanks,

Re: Cisco UCCX integration with speech servers

jacoadam — Mon, 30 Jan 2017 16:51:50 GMT

Hello Peter,

Thanks for your question! You may want to try posting your question over in the UCCX or the Finesse forums. There's a lot more resources there to help answer this this question!

Please let us know if there's anything else that we can do!

Thanks!
Jacob