topic Re: get cisco instance no using serial no in DevNet Sandbox

get cisco instance no using serial no

nehamangla5310 — Wed, 15 Sep 2021 11:33:52 GMT

how can I get cisco instance no using serial no?

Re: get cisco instance no using serial no

bigevilbeard — Wed, 15 Sep 2021 11:51:57 GMT

@nehamangla5310 which devnet sandbox are you testing this on, please?

Re: get cisco instance no using serial no

nehamangla5310 — Wed, 15 Sep 2021 11:59:08 GMT

Hi, I am using cisco Devnet API. I want to get Cisco Instance Number, Parent Instance Number and Parent Serial Number from Cisco APIs.

Using serial no., I am able to get parent serial no (via coverage API) however I couldn't find any API which can return instance no. details

Re: get cisco instance no using serial no

bigevilbeard — Wed, 15 Sep 2021 12:08:16 GMT

@nehamangla5310 i am not familiar with the 'devnet api' can you share a link, please?

Re: get cisco instance no using serial no

nehamangla5310 — Wed, 15 Sep 2021 12:09:53 GMT

@bigevilbeard

https://developer.cisco.com/docs/support-apis/#!serial-number-to-information/get-coverage-summary-by-serial-numbers

Re: get cisco instance no using serial no

bigevilbeard — Wed, 15 Sep 2021 12:24:28 GMT

@nehamangla5310 thanks for the link - this is not related to the devnet sandbox or team. Here are some links which will help you where you can ask for help and support on these APIs which are owned and managed by the Cisco API team.

Services APIs - https://community.cisco.com/t5/smart-net-total-care/ct-p/4891-smart-net-total-care

PSIRT APIs & API Console - https://community.cisco.com/t5/services-discussions/bd-p/j-disc-dev-services

That's about the extent of my knowledge on these APIs.. however, you can use these email aliases to get additional help too.

Support APIs - supportapis-help@cisco.com

API Console - apix-support@cisco.com

Hope this helps.