topic Re: CML Sandbox Error in DevNet Sandbox

CML Sandbox Error

T.Golbach — Mon, 07 Nov 2022 14:14:30 GMT

The Catalog Page is accessible now but the Sandbox Setup reports a fatal error:

Error: Fatal Error Has Occurred
Description: A fatal error has occurred. Environment Driver cannot continue.
Parameters --

Can you fix it please?

Kind regards, Thomas

Alexander Stevenson — Mon, 07 Nov 2022 14:37:06 GMT

This rarely happens but can be frustrating when it does. Have you tried ending the reservation and starting a new one? This often solves many issues.

It may take a few minutes for the original reservation to Tear Down. You can check the status of all your recent reservations here —> https://devnetsandbox.cisco.com/RM/Reservation/List

If the setup error happens again, please reply with the CML sandbox you are reserving

T.Golbach — Mon, 07 Nov 2022 14:45:34 GMT

Same Error again ...

Alexander Stevenson — Mon, 07 Nov 2022 14:48:09 GMT

Hmmm, I see.

Can you please tell us which CML sandbox is it: CML or CML Enterprise?

T.Golbach — Mon, 07 Nov 2022 14:50:24 GMT

It occurs in both boxes

Alexander Stevenson — Mon, 07 Nov 2022 15:51:07 GMT

I'm seeing the same thing for both the CML and CML Enterprise sandboxes, so I've reported it to the sandbox team. Thank you for informing us.

Alexander Stevenson — Mon, 07 Nov 2022 15:53:23 GMT

I'll keep you informed of the progress on the sandbox repair.

Alexander Stevenson — Mon, 07 Nov 2022 17:17:59 GMT

Both the CML and CML Enterprise sandboxes are now performing as expected. I've reserved them myself to confirm.

T.Golbach — Tue, 08 Nov 2022 09:02:29 GMT

seems to work fine again! Thank you for the support!