topic Re: Connectivity Issues and VPN in DevNet Sandbox

Connectivity Issues and VPN

ovaga24 — Thu, 26 Jan 2023 17:26:19 GMT

My vpn to the sandbox is not working. When I entered the credentials sent to my email, it will prompt login fail

IP_Cartel — Thu, 26 Jan 2023 17:46:40 GMT

we need more info. How is the VPN setup, what is being used as the terminating VPN..... etc

Alexander Stevenson — Thu, 26 Jan 2023 19:44:25 GMT

I would end the reservation and then start a new one, restarting your computer in the meantime.

If that doesn't work, you could open a Sandbox Support Request by clicking on the green 'Report a Sandbox Issue' button on this page: https://community.cisco.com/t5/devnet-sandbox/bd-p/4426j-disc-dev-devnet-sandbox

The more info you can share, the better, such as Sandbox name, URL, Operating System, screenshots, etc.