topic Re: CML sandbox access in DevNet Sandbox

CML sandbox access

davidguillo87 — Sun, 20 Aug 2023 11:24:55 GMT

Hello team,

I used to lab using the CML sandbox, but i cannot acces to it anymore since 10 days. I log in, click on "Get started with sandbox" but it keeps redirecting me on https://developer.cisco.com/site/sandbox/ again and again,

Has something changed on CML sandbox?

Thanks,

Re: CML sandbox access

bigevilbeard — Sun, 20 Aug 2023 13:41:44 GMT

Does this link work for you? https://devnetsandbox.cisco.com/RM/Diagram/Index/685f774a-a5d6-4df5-a324-3774217d0e6b?diagramType=Topology

Re: CML sandbox access

davidguillo87 — Sun, 20 Aug 2023 14:13:48 GMT

Thanks for your help. No it is the same, asking me to login and redirecting the the home page. I tried from different computers and different browsers, and cleared my cache but it's the same. Also tried login with Cisco ID and with gmail but doesn't change anything

Re: CML sandbox access

bigevilbeard — Mon, 21 Aug 2023 06:50:04 GMT

Not sure there then @davidguillo87 very reluctant to say 'it works on my machine'. It worked on my phone yesterday and today on Chrome Version 115.0.5790.114. DevNet team would need to advise i guess.

Re: CML sandbox access

Stampeder — Fri, 25 Aug 2023 13:05:58 GMT

I am having the same problem as davidguillo87. When I hit the "Get started with Sandbox" I get a blank screen and my activity tracker shows the system is looping in an authentication loop. I have had the issue for a couple of weeks. All my other cisco Devnet accesses work fine.

Note: The above link does not work for me either.

Thanks.

Glenn...

Re: CML sandbox access

bigevilbeard — Fri, 25 Aug 2023 13:46:28 GMT

@Stampeder i tried this in Safari Version 16.6 (18615.3.12.11.2) and Chrome Version 116.0.5845.96 via the direct link from, signed in with my Cisco ID, page loaded ok. Have you tried an incognito browser?

I found this thread from 2022 around auth on Cisco page using Cisco ID, it has a sort of work around https://community.cisco.com/t5/online-tools-and-resources/cisco-login-stuck-in-loop/td-p/4557572

Re: CML sandbox access

Stampeder — Fri, 25 Aug 2023 14:47:17 GMT

Thanks for getting back. I'm using Firefox version 116.0.3. Let me try incognito and see if that works. I'll review your link as well and get back. Have a great weekend.

Glenn...

Re: CML sandbox access

Stampeder — Fri, 25 Aug 2023 15:13:12 GMT

It's definitely a Firefox browser issue. Incognito in Firefox does not work. However if I use the Vivaldi browser I log right in and the Sandbox labs comes right up. I'll bet it has something to do with Devnet using the security system that google uses which tends to be contentious at many times. I've had this problem with several apps that are based around google's newer security system.

BTW you have a Mac and I'm envious.

Thanks.

Glenn...

Re: CML sandbox access

bigevilbeard — Fri, 25 Aug 2023 15:23:52 GMT

I tried with FF on version 115.1.0esr, no problem via Cisco ID login.

BTW - Only have a MAC as my work provide me with one. 🙂

Re: CML sandbox access

Stampeder — Fri, 25 Aug 2023 15:38:56 GMT

Interesting. I can definitely tell you that it doesn't work with my version of FF yet works perfectly with my Vivaldi browser.

Weird.

Thanks.

Glenn...