topic Re: Unable to login to DevNet - account temporarily restricted. in DevNet Sandbox

Unable to login to DevNet - account temporarily restricted.

sigraham1 — Mon, 20 Nov 2023 14:39:16 GMT

Hi Cisco,

I'm unable to login to DevNet as of this morning. I get a redirect stating my account has been temporarily restricted?

I've been fine accessing up to yesterday, where I completed a CML session, and then attempted to reserve another for this morning. In fact, I've just had a system email stating that the CML Sandbox is now being prepared?

My Cisco account is okay, I can access the learning network forums and CiscoU without any issues. Just can't access Devnet at all.

Many thanks,

Simon

Re: Unable to login to DevNet - account temporarily restricted.

sigraham1 — Mon, 20 Nov 2023 12:22:43 GMT

Re: Unable to login to DevNet - account temporarily restricted.

MartinBrenek — Mon, 20 Nov 2023 12:25:53 GMT

Hello, I am facing the same problem today

Re: Unable to login to DevNet - account temporarily restricted.

oealexander932 — Mon, 20 Nov 2023 15:07:00 GMT

I also have the same issue today as well. I don't know what is going on...

Re: Unable to login to DevNet - account temporarily restricted.

Alexander Stevenson — Mon, 20 Nov 2023 16:05:12 GMT

Hello,

Thank you for reporting this. I've forwarded it to our infrastructure team. In the meantime, please try switching browsers and/or clearing the browser cache. We appreciate your patience.

Re: Unable to login to DevNet - account temporarily restricted.

zowu — Tue, 21 Nov 2023 02:47:38 GMT

Hi sigraham1, your account is ready to use. Please let us know if anything wrong.

Re: Unable to login to DevNet - account temporarily restricted.

mizhu2 — Wed, 22 Nov 2023 01:09:51 GMT

Your account is ready for use

Re: Unable to login to DevNet - account temporarily restricted.

mizhu2 — Wed, 22 Nov 2023 01:10:27 GMT

Your account is ready for use now