topic Re: Can't Reach Hosts in 'IE3400 - Edge Compute and Cyber Vision' Sand in DevNet Sandbox

Can't Reach Hosts in 'IE3400 - Edge Compute and Cyber Vision' Sandbox

Alexander Stevenson — Mon, 18 Mar 2024 12:26:55 GMT

Hi,

There are three devices listed for this sandbox.

A customer reported they cannot reach the 10.10.20.81 host in the sandbox.

I reserved the sandbox and was able to log into 10.10.20.81 but nothing is displayed on the page. I tried different browsers as well:

I then tried to reach the second device, 10.10.20.55, but it began asking me to reset the password. That shouldn't be happening.

Finally, I tried reaching the third device, 10.10.20.50, and thankfully I was able to connect to it via RDP.

Please investigate these connection issues.

raymair — Mon, 18 Mar 2024 12:32:18 GMT

Alex, thanks for notifying about this issue. I'll investigate and get back to you.

raymair — Fri, 29 Mar 2024 14:09:28 GMT

All issues have now been resolved. Sandbox is operational.