topic Strange intermittent browser behavior when trying to configure users/devices in DevNet Sandbox

Strange intermittent browser behavior when trying to configure users/devices

johnbahr3 — Tue, 04 Jun 2019 09:16:41 GMT

I have a 10.5 Collaboration Lab running and am seeing intermittent issues (all common browsers have been tried) where already configured users and/or phones are sometimes not showing up. Also, when trying to add phones or users, sometimes the save buttons on the pages do nothing.

I've tried IE, Firefox, Chrome, Safari on OS X, Windows, and Ubuntu.

What is the recommended browser for use to configure sandbox CUCMs?

Thanks,

John

Re: Strange intermittent browser behavior when trying to configure users/devices

johnbahr3 — Thu, 04 Dec 2014 18:19:04 GMT

BTW: I did try clearing the browser caches with no change in this behavior.

Re: Strange intermittent browser behavior when trying to configure users/devices

jokearns1 — Thu, 04 Dec 2014 20:01:09 GMT

Hi John,

Are you connecting over SSL Clientless VPN? if so, can you change over to a full Anyconnent client Tunnel and check? The instructions are in the connection email.

Let me know if that makes a difference. I know I have seen that issue over SSL clientless VPN before and we are looking into it.

Regards,

Joe

Re: Strange intermittent browser behavior when trying to configure users/devices

johnbahr3 — Fri, 05 Dec 2014 01:56:22 GMT

Joe,

Yes, this makes a huge difference! Thank you.