topic Re: Browser Compatibility for Tech Docs in Technical Documentation Ideas

Browser Compatibility for Tech Docs

BENJAMIN TAN — Thu, 21 Mar 2019 02:33:01 GMT

Try opening this link in IE 8 (release notes for IOS XE)

http://www.cisco.com/en/US/docs/ios/ios_xe/2/release/notes/rnasr21.html

Crashes IE8 (both 32 and 64)on Win7 x64. Crashes IE8 on XP-32. Ok in IE8 on W2K3-64 and W2K8-64.

ok in Firefox.

I don't see any other pattern.

Re: Browser Compatibility for Tech Docs

BENJAMIN TAN — Sat, 08 May 2010 13:39:31 GMT

Correction: Crashes on MOST (3 out of 4 PCs that I've tested) Win7 x64. I'm still trying to find some pattern.

Please tell me that I'm not the only one to experience browser crashes when opening:

http://www.cisco.com/en/US/docs/ios/ios_xe/2/release/notes/rnasr21.html

Re: Browser Compatibility for Tech Docs

mgoon — Mon, 10 May 2010 23:47:00 GMT

Hi Benjamin,

Thanks for letting us know about your problem. We’ve asked our IT and tool support teams to investigate whether there might be a compatibility issue. In the meantime, I can email you a PDF file of the Cisco IOS XE release notes if you would like to provide me your email address (mgoon@cisco.com). I’d also like to ask if the release notes file is the only document you have a problem opening on Cisco.com with IE 8 on Windows 7, or have you had similar problems opening other Cisco docs?

Thanks,
-Mary