tema Re: Unable to configure TACACS+ server on CSP Collector en Smart Net Total Care Portal and Collector Discussions

Unable to configure TACACS+ server on CSP Collector

IsaacDelgado3050 — Mon, 08 Apr 2019 15:18:55 GMT

Hi, community.

I'm trying to configure a TACACS+ serer on my CSP collector and I'm unable to configure this server from Delegate Admin user. The CSP shows me a "authorization failed" message.

I need someone to help me with this case.

Thank you so much in advance.

Re: Unable to configure TACACS+ server on CSP Collector

Justin Sprake — Wed, 10 Apr 2019 19:11:17 GMT

Hello,

It sounds as though the CSPC is able to communicate with your TACACS server since the response authorization failed. Can you confirm the Authentication method between the CSPC and your TACACs server via Admin > Manage Remote Authentication Servers?

Re: Unable to configure TACACS+ server on CSP Collector

TCSe Noc — Wed, 10 Apr 2019 04:02:42 GMT

Justin thanks for your revert.

Where I Can check in CSPC to confirm whether my CSPC is currently configured to use the default TACACs port . In same setting where its testing i also used port 1812 , 49.

Re: Unable to configure TACACS+ server on CSP Collector

Justin Sprake — Wed, 10 Apr 2019 19:11:48 GMT

My apologies, I've corrected my original post. Can you confirm the Authentication method between the CSPC and your TACACs server via Admin > Manage Remote Authentication Servers?

Re: Unable to configure TACACS+ server on CSP Collector

ctohang99 — Tue, 17 Dec 2019 14:13:56 GMT

Hi, I'm facing the same issue. May I know if you fixed this issue and how? Thanks!