tema Re: Contract Change DA - SNTC en Smart Net Total Care Portal and Collector Discussions

Contract Change DA - SNTC

FroilanRamos — Thu, 27 Feb 2020 18:09:35 GMT

Hi team,

We need to make the change of the contract with which the Delegated Admin account of a client was created, because previously the contracts of another Partner were used and now we need it to be associated with us (new Partner).

Can this be done?

Thank you.

Re: Contract Change DA - SNTC

Jarrett Pomeroy — Sat, 29 Feb 2020 17:32:07 GMT

Unfortunately we may not be able to help with changes for Contracts on the SNTC Community pages. You may wish to reach out to your Cisco Account Managers or the CCW-R (CPS) Teams which can assist with contract related updates.

Re: Contract Change DA - SNTC

FroilanRamos — Tue, 03 Mar 2020 13:32:11 GMT

Hello Jarrett, thanks.

Ok, so where can I will contact this team? (CCW-R) for realice this request or ask it can bo done.

Thanks

Best Regards