topic Re: Need to move my CCO ID to a new company account in Smart Net Total Care Portal and Collector Discussions

Need to move my CCO ID to a new company account

pehougaa79 — Tue, 28 Jul 2020 14:45:41 GMT

Our company recently split, and my account is still assigned to SNTC under the old company's account.

I want to set up a new SNTC account under our new company name, with me as the DA.

I tried registering, and it asked me to confirm I should be the DA, and then gave me an error.

Does anyone know how to do this?

jofrumki — Tue, 28 Jul 2020 15:21:30 GMT

Hello pehougaa79,

To remove current company association please follow the URL and click on 'Remove' link under Action.

Once that's done you may follow Self Registration Process to get your new account on-boarded into SNTC.

For registration prerequisites and the steps, follow the on-boarding guide here.

Thanks

Kourtnye Ladson — Tue, 28 Jul 2020 17:13:09 GMT

Hello!

What is your ccoid and company name?