sujet Connection Refused in admin user CLI dans Smart Net Total Care Portal and Collector Discussions

Connection Refused in admin user CLI

rodahersua — Tue, 24 Jul 2018 22:07:39 GMT

Hi all!

I have the most recent version of CSPC just installed. Everything works fine. But I needed to check some proxy related stuff via CLI, and noticed that I am unable to access with admin user, the session just close over and over.

I am able to access via root user, and when I go -su admin- the next error shown is: Java.net.ConnectionException: Connection Refused (Connection Refused).

Thanks in advance!

Re: Connection Refused in admin user CLI

Supriya Patel — Wed, 25 Jul 2018 00:40:32 GMT

Hi User,

what exact version are you on with CSPC? Please try 'service adminshell restart' from root and wait for some time before you log back in. Please do let me know if that resolve your issue.

Thanks,

Supriya

Re: Connection Refused in admin user CLI

rodahersua — Fri, 27 Jul 2018 16:49:33 GMT

Hi team!

Sorry for the delay, but since CSPC is unreachable outside the network, I have to check it via my customer and he has been out of premises. As soon as I get info from him, I will let you know.

The version is 2.7.4.2 and was installed form scratch.

Regards,

Re: Connection Refused in admin user CLI

Supriya Patel — Fri, 27 Jul 2018 22:38:39 GMT

Hi user,

Please feel free to update me if issue persist after service adminshell restart.

Thanks,
Supriya