Chamada Encerra em 15 minutos

Thiago Batista — Tue, 13 Oct 2015 14:14:46 GMT

Bom dia pessoal

Eu tenho uma conexão SIP com a Transit, e estou enfrentando o seguinte problema:

Todas as vezes que eu recebo uma ligação utilizando essa conexão, em aproximadamente 15 minutos, a ligação cai. Fiz diversos testes e o problema ocorre da mesma maneira.

Se eu faço uma ligação utilizando essa conexão, não tenho problemas.

Alguém ja presenciou algo parecido ou tenha ideia por onde eu posso começar o troubleshooting?

Muito obrigado

Olá Thiago Qual a plataforma

Bruno Rangel — Tue, 13 Oct 2015 14:53:38 GMT

Olá Thiago

Qual a plataforma que você usa para integrar com a operadora? Poderia passar mais detalhes do seu ambiente?

Bruno Tenho um CUCM e o voice

Thiago Batista — Tue, 13 Oct 2015 16:01:00 GMT

Bruno

Tenho um CUCM e o voice gateway para essa conexão.

Poderia mostrar a

Bruno Rangel — Tue, 13 Oct 2015 16:11:31 GMT

Poderia mostrar a configuração de integração?

Bom dia Bruno Segue a config

Thiago Batista — Wed, 21 Oct 2015 10:55:52 GMT

Bom dia Bruno

Segue a config

version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname XXX
!
boot-start-marker
boot-end-marker
!
!
! card type command needed for slot/vwic-slot 0/0
logging buffered 10000
!
aaa new-model
!
!
!
!
!
!
!
aaa session-id common
!
clock timezone BRT -3 0
!
no ipv6 cef
ip source-route
ip cef
!
!
!
!
!
ip domain name XXX
!
multilink bundle-name authenticated
!
!
stcapp ccm-group 1
stcapp
!
stcapp supplementary-services
port 0/1/0
fallback-dn 8504
port 0/1/1
fallback-dn 8505
!
!
!
!
trunk group XXX
hunt-scheme longest-idle
!
crypto pki token default removal timeout 0
!
!
voice-card 0
dspfarm
dsp services dspfarm
!
!
!
voice service voip
no ip address trusted authenticate
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip moved-temporarily
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
call start interwork
sip
bind media source-interface GigabitEthernet0/0
registrar server expires max 1200 min 300
no update-callerid
g729 annexb-all
!
voice class codec 1
codec preference 1 g729r8
codec preference 2 g729br8
codec preference 3 g711ulaw
codec preference 4 g711alaw
!
voice class h323 1
h225 timeout tcp establish 3
h225 timeout setup 3
!
!
!
!
voice translation-rule 5
rule 1 /^8/ /551156838/
!
voice translation-rule 6
rule 1 /^551156838/ /8/
!
voice translation-rule 10
rule 1 /^000$.*$$/ /00\1/
rule 2 /^00$.*$$/ /0\1/
rule 3 /^0$.*$$/ /\1/
!
!
voice translation-profile VOIP-IN
translate called 6
!
voice translation-profile VOIP-OUT
translate calling 5
translate called 10
!
!
license udi pid CISCO2911/K9 sn FTX1453AKJ0
license boot module c2900 technology-package securityk9
hw-module pvdm 0/0
!
hw-module pvdm 0/1
!
!
!
!
redundancy
!
!
!
!
!
!
!
!
!
!
!
interface GigabitEthernet0/0
ip address XXX
ip virtual-reassembly in
load-interval 30
duplex auto
speed auto
h323-gateway voip interface
h323-gateway voip bind srcaddr XXX
!
interface GigabitEthernet0/1
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/2
description Link externo
ip address XXX
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
!
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
ip nat pool web XXX prefix-length 32
ip nat inside source list 10 interface GigabitEthernet0/2 overload
ip route 0.0.0.0 0.0.0.0 XXX
ip route XXX
!
logging esm config
access-list 10 permit XXX
access-list 20 permit XXX
!
!
!
!
!
!
!
control-plane
!
!
voice-port 0/1/0
timeouts ringing infinity
caller-id enable
!
voice-port 0/1/1
timeouts ringing infinity
caller-id enable
!
!
!
sccp local GigabitEthernet0/0
sccp ccm XXX identifier 1 version 7.0
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate profile 2 register XCODE-ITU
associate profile 1 register CFB503de528a6c0
signaling dscp ef
!
dspfarm profile 2 transcode
description #### Recurso XCODE Hardware ####
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
maximum sessions 5
associate application SCCP
!
dspfarm profile 1 conference
description #### CFB Hardware ####
codec g711ulaw
codec g711alaw
codec g729ar8
codec g729abr8
codec g729r8
codec g729br8
maximum sessions 2
associate application SCCP
!
dial-peer voice 1 voip
description **** CALL MANAGER****
destination-pattern 8[56]..
session protocol sipv2
session target XXX
dtmf-relay sip-notify rtp-nte
codec g711ulaw
!
dial-peer voice 2 voip
description **** CME Alphaville****
destination-pattern 47..
session protocol sipv2
session target XXX
no vad
!
dial-peer voice 100 pots
trunkgroup XXX
description ### Dial-Per Chamadas Locais Fixo ###
destination-pattern 0[2-5].......$
forward-digits 8
!
dial-peer voice 101 pots
trunkgroup XXX
description ### Chamadas Locais Celular ####
destination-pattern 09[0-9].......$
forward-digits 9
!
dial-peer voice 102 pots
trunkgroup XXX
description ### Chamadas numeros 0800 ###
destination-pattern 00800T
prefix 0800
!
dial-peer voice 103 pots
trunkgroup XXX
description ### Chamadas Numeros 0300 e 0500 ###
destination-pattern 00[35]00.......$
forward-digits 11
!
dial-peer voice 104 pots
trunkgroup XXX
description ### Chamadas Emergencia 3 DIG ###
destination-pattern 019.$
forward-digits 3
!
dial-peer voice 105 pots
trunkgroup XXX
description ### Chamadas Servicos 4 DIG ###
destination-pattern 010[^2].$
forward-digits 4
!
dial-peer voice 106 pots
trunkgroup XXX
description ### Chamadas Interurbanas DDD ###
destination-pattern 00[^0].[2-5].......$
prefix 015
!
dial-peer voice 107 pots
trunkgroup XXX
description ### Chamadas Cel DDD 9 DIG ###
destination-pattern 00[^0].[9][0-9].......$
prefix 015
!
dial-peer voice 1008 pots
trunkgroup XXX
description # Chamadas Cel DDD 8 DIG #
destination-pattern 00[^0].[5-9].......$
prefix 015
!
dial-peer voice 1009 pots
trunkgroup XXX
description ### Chamadas Internacionais DDI ###
destination-pattern 000T
prefix 0015
!
dial-peer voice 1010 pots
trunkgroup XXX
description ### Chamadas Rotas Tarifadas ###
destination-pattern 01....$
forward-digits 5
!
dial-peer voice 1011 pots
trunkgroup XXX
description ### Chamadas Celular Nextel ###
destination-pattern 0[7].......$
forward-digits 8
!
dial-peer voice 1012 voip
destination-pattern 0T
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
!
dial-peer voice 5 voip
description ##DP TESTE ##
translation-profile outgoing VOIP-OUT
destination-pattern 000T
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
session transport udp
voice-class codec 1
dtmf-relay rtp-nte sip-notify
no vad
!
dial-peer voice 6 voip
description ## 4004 ##
translation-profile outgoing VOIP-OUT
destination-pattern 0[4][0][0][4]T
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
session transport udp
voice-class codec 1
dtmf-relay rtp-nte sip-notify
no vad
!
dial-peer voice 7 voip
description ## 0800 ##
translation-profile outgoing VOIP-OUT
destination-pattern 0[0][8][0][0]T
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
session transport udp
voice-class codec 1
dtmf-relay rtp-nte sip-notify
no vad
!
dial-peer voice 8 voip
description ## Ligacoes Locais - DDD 11 ##
translation-profile outgoing VOIP-OUT
destination-pattern 0[1-5][0-9]......
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
session transport udp
voice-class codec 1
dtmf-relay rtp-nte sip-notify
no vad
!
dial-peer voice 9 voip
description ## DDI VOIP ##
translation-profile outgoing VOIP-OUT
destination-pattern 000[0-9]T
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
session transport udp
voice-class codec 1
dtmf-relay rtp-nte sip-notify
no vad
!
dial-peer voice 10 voip
description ## Nextel Local VOIP ##
translation-profile outgoing VOIP-OUT
destination-pattern 0[7]T
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
session transport udp
voice-class codec 1
dtmf-relay rtp-nte sip-notify
no vad
!
dial-peer voice 11 voip
description ## Celular local VoIP ##
translation-profile outgoing VOIP-OUT
destination-pattern 0[9][6-9].......
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
session transport udp
voice-class codec 1
dtmf-relay rtp-nte sip-notify
no vad
!
dial-peer voice 12 voip
description **DDD**
translation-profile outgoing VOIP-OUT
destination-pattern 00[1-9][0-9]T
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
session transport udp
voice-class codec 1
dtmf-relay rtp-nte sip-notify
no vad
!
dial-peer voice 13 voip
description **** CALL MANAGER****
destination-pattern 55115683....
session protocol sipv2
session target ipv4:XXX.XXX.XXX.XXX
dtmf-relay sip-notify rtp-nte
no vad
!
dial-peer voice 3 voip
session protocol sipv2
session target sip-server
incoming called-number .
dtmf-relay sip-notify rtp-nte
!
dial-peer voice 108 pots
service stcapp
port 0/1/0
!
dial-peer voice 109 pots
service stcapp
port 0/1/1
!
!
sip-ua
credentials username XXXXXX password 7 XXXX realm XXXX
authentication username XXXX password 7 XXXX realm XXXX
no remote-party-id
retry invite 2
retry register 10
timers connect 100
mwi-server ipv4:XXXX expires 3600 port 5060 transport udp unsolicited
registrar ipv4:XXXX expires 3600
sip-server ipv4:XXXX
connection-reuse
!
!
!
gatekeeper
shutdown
!
!
telephony-service
sdspfarm units 5
sdspfarm transcode sessions 6
sdspfarm tag 1 CFB503de528a6c0
sdspfarm tag 2 XCODE-ITU
conference hardware
video
max-ephones 4
max-dn 4
ip source-address XXXX port 2000
max-conferences 8 gain -6
transfer-system full-consult
transfer-pattern .T
create cnf-files version-stamp 7960 Jun 25 2015 14:52:31
!
!
ephone-dn 1 dual-line
number 7899
pickup-group 1
!
!
ephone 1
device-security-mode none
mac-address 1111.1111.1111
type CIPC
button 1:1
!
!
!
line con 0
line aux 0
line vty 0 4
privilege level 15
transport input all
!
scheduler allocate 20000 1000
ntp master
ntp server XXXX prefer
ntp server XXXX
end

Muito obrigado

Ola Thiago,

Caio Hernandes — Thu, 22 Oct 2015 12:44:45 GMT

Ola Thiago,

Provavelmente existe um problema no update do session-Expires do SIP. Por default se utiliza 1800 e a cada 900(15 min) existe um refresh.

Precisa ser observado o invite original, para verificar de quem é a oferta de

negociação para o refresh da sessão - UAC ou UAS, ou se ela esta em aberto:

Um exemplo:

Session-Expires: 1800;refresher=uac

Uma tentativa valida 'e aumentar o campo SE timer em todos os devices envolvidos.

Poderia informar maiores detalhes do call flow da chamada?

Foi coletado algum debug no seu GW?

Segue minha sugestão de debugs a serem coletados:

Conf t

service sequence-numbers

service timestamps debug datetime localtime msec

service timestamps log datetime msec

logging buffered 10000000 debug

no logging console

no logging monitor

default logging rate-limit

default logging queue-limit

voice iec syslog

exit

CUBES:

<enable debug>

debug ccsip all

!

debug voip ccapi inout

-Enable Putty to log all output to a file here and run the failed call scenario test, then run the following and collect the output:
show debug
Undebug all
Terminal length 0
Show run
Show log
Terminal default length

E compartilhe o numero de A e de B da chamada.

Obrigado.

"O Nulla tenaci invia est via"

tópico Bruno Tenho um CUCM e o voice na VoIP

Chamada Encerra em 15 minutos

Olá Thiago Qual a plataforma

Bruno Tenho um CUCM e o voice

Poderia mostrar a

Bom dia Bruno Segue a config

Ola Thiago,