Video Surveillance Manager Failed to open in browser

MD KAFINUZZAMAN — Sun, 23 Oct 2016 12:28:57 GMT

Dear Expert,

Video Surveillance Manager 7.3 is not opening in any browser. I have tried in several way but it give me blue screen.when I give this ip in browser it is asking for password and when i am giving password its show blue screen.

Thanks

kafi

Hello

mohammadghazaev1 — Mon, 24 Oct 2016 09:56:20 GMT

Hello

Could you send us a browser console log about this issue? (ctrl+shift+J in chrome and ctrl+shift+K in mozilla)

Best regards,

Mohammad

Hi

MD KAFINUZZAMAN — Mon, 24 Oct 2016 10:46:21 GMT

Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/ext-all-notheme.css:40

[23:08:39.139] Error in parsing value for 'filter'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/ext-all-notheme.css:42

[23:08:39.139] Unknown property 'zoom'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/ext-all-notheme.css:45

[23:08:39.140] Unknown property 'user-select'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/ext-all-notheme.css:129

[23:08:39.140] Unknown property '-moz-outline'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/ext-all-notheme.css:141

[23:08:39.141] Error in parsing value for 'white-space'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/ext-all-notheme.css:1129

[23:08:39.143] Error in parsing value for 'padding'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/ext-all-notheme.css:2807

[23:08:39.146] Expected color but found 'invert'. Error in parsing value for 'outline'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/ext-all-notheme.css:4448

[23:08:39.148] Unknown property 'zoom'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/xtheme-blue.css:101

[23:08:39.148] Unknown property '-moz-opacity'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/xtheme-blue.css:205

[23:08:39.148] Error in parsing value for 'filter'. Declaration dropped. @ https://10.106.0.20/cdaf/js/ext/resources/css/xtheme-blue.css:206

[23:08:39.150] Unknown property 'zoom'. Declaration dropped. @ https://10.106.0.20/cdaf/js/thirdparty/ext-ux/ColumnTree.css:17

[23:08:39.151] Unknown property '-moz-opacity'. Declaration dropped. @ https://10.106.0.20/cdaf/js/thirdparty/ext-ux/fileuploadfield.css:19

[23:08:39.151] Error in parsing value for 'filter'. Declaration dropped. @ https://10.106.0.20/cdaf/js/thirdparty/ext-ux/fileuploadfield.css:20

[23:08:39.189] Error in parsing value for 'width'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/navbar.css:62

[23:08:39.189] Error in parsing value for 'filter'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/app.css:14
2
[23:08:39.189] Error in parsing value for 'top'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/app.css:228

[23:08:39.189] Error in parsing value for 'margin-bottom'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/app.css:229

[23:08:39.190] Error in parsing value for 'font-weight'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/app.css:29
3
[23:08:39.190] Selector expected. Ruleset ignored due to bad selector. @ https://10.106.0.20/cdaf/skins/kubrick/css/app.css:307

[23:08:39.190] Error in parsing value for 'font-style'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/app.css:724

[23:08:39.190] Error in parsing value for 'background'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/app.css:858

[23:08:39.190] Error in parsing value for 'overflow'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/app.css:1004

[23:08:39.192] Error in parsing value for 'top'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/datetime.css:10

[23:08:39.192] Error in parsing value for 'filter'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/datetime.css:45

[23:08:39.194] Error in parsing value for 'padding-top'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/formcommon.css:14

[23:08:39.194] Error in parsing value for 'opacity'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/formcommon.css:128

[23:08:39.194] Error in parsing value for 'margin-top'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/formcommon.css:160

[23:08:39.195] Expected declaration but found 'url("../images/Wallpaper_B_1600x1024.jpg")'. Skipped to next declaration. @ https://10.106.0.20/cdaf/skins/kubrick/css/wizard.css:107
[23:08:39.195] Unknown property 'align'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/jobs.css:42
[23:08:39.197] Error in parsing value for 'background-position'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/camera.css:153

[23:08:39.198] Error in parsing value for 'overflow'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/window.css:14

[23:08:39.199] Error in parsing value for 'cursor'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/viewmanagement.css:115

[23:08:39.199] Expected media feature name but found '-webkit-min-device-pixel-ratio'. @ https://10.106.0.20/cdaf/skins/kubrick/css/viewmanagement.css:227

[23:08:39.200] Expected color but found 'none'. Error in parsing value for 'border-bottom-color'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/navigator.css:9

[23:08:39.201] Error in parsing value for 'filter'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/errorPage.css:20
[23:08:39.202] Error in parsing value for 'filter'. Declaration dropped. @ https://10.106.0.20/cdaf/skins/kubrick/css/forensic-search.css:21

[23:08:39.512] not well-formed @ https://10.106.0.20/cdafserver/json/authentication/getUserPermissions:1

Thanks

kafi

Hello Kafi,

Scott Olsen — Mon, 24 Oct 2016 12:14:26 GMT

Hello Kafi,

Can you *confirm* the version of VSM you are attempting to run? I don't believe Cisco ever released a VSM 7.3 version.

According to their download resources, these are all the current version available in the 7.X track:

7.8.0
7.7.1
7.7.0
7.6.1
7.6.0
7.5.2
7.5.1
7.5.0
7.2.2
7.2.1
7.2.0
7.0.1
7.0.0

Let us know once you are able to confirm.

Sorry for late

MD KAFINUZZAMAN — Mon, 07 Nov 2016 05:09:38 GMT

Sorry for late

VSM is intended for use in

Scott Olsen — Mon, 07 Nov 2016 13:37:28 GMT

VSM is intended for use in Internet Explorer.

At best, you are only going to get partial functionality in alternate browsers such as Firefox or Chrome.

topic Hello Kafi, in Physical Security

Video Surveillance Manager Failed to open in browser

Hello

Hi

Hello Kafi,

Sorry for late

VSM is intended for use in