topic Cisco IronPort Customer Support - Alert in Web Security https://community.cisco.com/t5/web-security/cisco-ironport-customer-support-alert/m-p/1435763#M1122 <P>Dear Cisco IronPort customers.</P><P></P><P>As of 2:30PM PST&nbsp; 08/06/2010 the Cisco IronPort Customer Support ticketing system&nbsp; experienced a system problem that may prevent customers from being able&nbsp; to view their open support tickets.&nbsp; If you are encountering a new Cisco&nbsp; IronPort appliance problem or need an update on an existing problem,&nbsp; please call us at (877) 641-IRON or (650) 989-6533.&nbsp; </P><P></P><P>We hope to have this problem resolved within the hour, and appologize for the inconvenience.</P><P></P><P>Cisco IronPort Customer Support Management</P> Fri, 06 Aug 2010 22:13:28 GMT efoster 2010-08-06T22:13:28Z Cisco IronPort Customer Support - Alert https://community.cisco.com/t5/web-security/cisco-ironport-customer-support-alert/m-p/1435763#M1122 <P>Dear Cisco IronPort customers.</P><P></P><P>As of 2:30PM PST&nbsp; 08/06/2010 the Cisco IronPort Customer Support ticketing system&nbsp; experienced a system problem that may prevent customers from being able&nbsp; to view their open support tickets.&nbsp; If you are encountering a new Cisco&nbsp; IronPort appliance problem or need an update on an existing problem,&nbsp; please call us at (877) 641-IRON or (650) 989-6533.&nbsp; </P><P></P><P>We hope to have this problem resolved within the hour, and appologize for the inconvenience.</P><P></P><P>Cisco IronPort Customer Support Management</P> Fri, 06 Aug 2010 22:13:28 GMT https://community.cisco.com/t5/web-security/cisco-ironport-customer-support-alert/m-p/1435763#M1122 efoster 2010-08-06T22:13:28Z Re: Cisco IronPort Customer Support - Alert - Problem Fixed https://community.cisco.com/t5/web-security/cisco-ironport-customer-support-alert/m-p/1435764#M1123 <HTML><HEAD></HEAD><BODY><P>Update&nbsp; As of 3:32PM PST the Cisco IronPort Customer Support ticketing&nbsp; system problem has been resolved.&nbsp; Customer should be able to view their&nbsp; tickets and ticket updates at this time.</P></BODY></HTML> Fri, 06 Aug 2010 22:36:22 GMT https://community.cisco.com/t5/web-security/cisco-ironport-customer-support-alert/m-p/1435764#M1123 efoster 2010-08-06T22:36:22Z