topic Lost Password IronPort Serie S in Web Security https://community.cisco.com/t5/web-security/lost-password-ironport-serie-s/m-p/2001281#M2594 <HTML><HEAD></HEAD><BODY><P>Thanks Stephan, </P><P></P><P>i try contact my customer support. </P><P></P><P><SPAN __jive_emoticon_name="grin" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/grin.gif"></SPAN></P></BODY></HTML> Fri, 08 Jun 2012 21:17:45 GMT Maiquel Consalter 2012-06-08T21:17:45Z Lost Password IronPort Serie S https://community.cisco.com/t5/web-security/lost-password-ironport-serie-s/m-p/2001279#M2592 <P> I forgot the password for the admin IronPort now I can not connect anymore. Does anyone know how I go back to the factory setting?</P><P>I try find in doc but i dont find <SPAN __jive_emoticon_name="sad" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/sad.gif"></SPAN></P><P>model: S160</P><P></P><P>Thanks.</P> Fri, 08 Jun 2012 18:51:26 GMT https://community.cisco.com/t5/web-security/lost-password-ironport-serie-s/m-p/2001279#M2592 Maiquel Consalter 2012-06-08T18:51:26Z Lost Password IronPort Serie S https://community.cisco.com/t5/web-security/lost-password-ironport-serie-s/m-p/2001280#M2593 <HTML><HEAD></HEAD><BODY><P>Hi Maiquel,</P><P></P><P>resetting to factory default woun't help for a lost Admin password. You have contact customer support and they will give you a one-time password that can only be used on the serial port. Within this procedure you can then set a new Admin password and you're back in.</P><P></P><P>-Stephan</P></BODY></HTML> Fri, 08 Jun 2012 20:50:39 GMT https://community.cisco.com/t5/web-security/lost-password-ironport-serie-s/m-p/2001280#M2593 sfiebran 2012-06-08T20:50:39Z Lost Password IronPort Serie S https://community.cisco.com/t5/web-security/lost-password-ironport-serie-s/m-p/2001281#M2594 <HTML><HEAD></HEAD><BODY><P>Thanks Stephan, </P><P></P><P>i try contact my customer support. </P><P></P><P><SPAN __jive_emoticon_name="grin" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/grin.gif"></SPAN></P></BODY></HTML> Fri, 08 Jun 2012 21:17:45 GMT https://community.cisco.com/t5/web-security/lost-password-ironport-serie-s/m-p/2001281#M2594 Maiquel Consalter 2012-06-08T21:17:45Z