topic S650 & Cisco ASA problem in Web Security

S650 Gateway Timeout on some web servers

angfeglandagan — Mon, 19 May 2008 09:52:10 GMT

I have this weird thing about S650 as proxy to my web servers.

The version of asyncos on my s650 is already updated.

Some web servers produced gateway time out error when im proxied to WSA accessing the server ( local ip address ).

Anyone out there who's got same problems like i do?

I already checked KB's of Microsoft on this IE 6 thing...it seemed ok..

Need your tips..

thank you..
kira

Re: S650 Gateway Timeout on some web servers

jowolfer — Mon, 19 May 2008 22:57:31 GMT

Kira,

It's difficult to know what's going on without having a packet capture from the WSA at the time.

What version of the AsyncOS are you running?
Are you using HTTP or HTTPS proxy?

I'd recommend filing a support ticket, since this will most likely not be easily troubleshot over the forums.

S650 & Cisco ASA problem

moutaz_gawad_ironport — Thu, 18 Sep 2008 20:05:37 GMT

yes I have the same problem:

- WSA is connected through LAN to ASA and other hosts

- All hosts can ping ASA and Ironport

- ASA can ping all hosts but can't ping Ironport

- Ironport can ping all hosts, but can't ping ASA

Note: when changing the failover between the two ASAs to switch the failover, the problem is solved for about 5-10 Minutes then back again.

I have a case now with cisco about this problem, but they have escalated the case, as it is strange.

Does anyone face a similar problem regarding connectivity issues?

Re: S650 Gateway Timeout on some web servers

angfeglandagan — Thu, 18 Sep 2008 20:09:58 GMT

Try checking the firmware release notes..or upgrading..it might solve the problem....

Re: S650 Gateway Timeout on some web servers

moutaz_gawad_ironport — Thu, 18 Sep 2008 20:21:22 GMT

I already performed a system upgrade from 5.2 to 5.5.2 and the latest update on Ironport through the box itself.

This was from about 3 days.