topic Ironport Filter blocking pdf pages on Ipad in Web Security https://community.cisco.com/t5/web-security/ironport-filter-blocking-pdf-pages-on-ipad/m-p/2265724#M3586 <HTML><HEAD></HEAD><BODY><P>The school network engineer is going to take a look at the logs and see what the message is. I will update as soon as he gives is the information you requested. Thank you for the quick response and pointing us in a direction.</P><P></P><P>Chris</P></BODY></HTML> Fri, 31 May 2013 13:41:30 GMT cthomas 2013-05-31T13:41:30Z Ironport Filter blocking pdf pages on Ipad https://community.cisco.com/t5/web-security/ironport-filter-blocking-pdf-pages-on-ipad/m-p/2265722#M3584 <P>We have a customer who is using a Cisco Ironport filter. When they attempt to view a pdf webpage (pages created in HTML display fine) using an IPad the page will not display. However, when we assign a static IP that bypasses the filter the pages display correctly. We have tried multiple browsers and the problem does not change. This problem cannot be duplicated on a Mac desktop or a windows computer.</P> Tue, 28 May 2013 14:18:55 GMT https://community.cisco.com/t5/web-security/ironport-filter-blocking-pdf-pages-on-ipad/m-p/2265722#M3584 cthomas 2013-05-28T14:18:55Z Ironport Filter blocking pdf pages on Ipad https://community.cisco.com/t5/web-security/ironport-filter-blocking-pdf-pages-on-ipad/m-p/2265723#M3585 <HTML><HEAD></HEAD><BODY><P>How are they identifying iPads on the WSA?</P><P></P><P>It looks like it specific to identity, can you get the to do a grep on the IP address so we can see what the denied message is?</P><P></P><P>Thanks</P><P>Chris</P></BODY></HTML> Wed, 29 May 2013 10:39:07 GMT https://community.cisco.com/t5/web-security/ironport-filter-blocking-pdf-pages-on-ipad/m-p/2265723#M3585 Chris Illsley 2013-05-29T10:39:07Z Ironport Filter blocking pdf pages on Ipad https://community.cisco.com/t5/web-security/ironport-filter-blocking-pdf-pages-on-ipad/m-p/2265724#M3586 <HTML><HEAD></HEAD><BODY><P>The school network engineer is going to take a look at the logs and see what the message is. I will update as soon as he gives is the information you requested. Thank you for the quick response and pointing us in a direction.</P><P></P><P>Chris</P></BODY></HTML> Fri, 31 May 2013 13:41:30 GMT https://community.cisco.com/t5/web-security/ironport-filter-blocking-pdf-pages-on-ipad/m-p/2265724#M3586 cthomas 2013-05-31T13:41:30Z