Policy Trace not returning the Correct policy

Ahmed Hassabo — Thu, 13 Jun 2013 11:15:50 GMT

Hi Everybody,

Our issue here is that when we run a policy trace on any of our Active Directory users - it does not match the Correct policies and match the Global Access policy although the Trace return right Identity policy

However if i try access an any URL and monitor the activity from the cli OR Ftp Access log - i cann see that the user has in fact had certain policies applied to it.

i think there ara problem in policy trace to fatch the coorect policy form GUI

Does anyone have any suggestions as to how resolve this.

Running the command testauthconfig - completes successfully.

Web Security Appliance Version Information
Model:	S160
Version:	7.5.1-079 for Web

Ahmed mostafa

Policy Trace not returning the Correct policy

Michael Cole — Thu, 13 Jun 2013 15:57:53 GMT

A TAC engineer informed me a while back that Policy Trace was currently unreliable, and they hope to fix it in the future. I wouldn't rely on it for accuracy.

topic Policy Trace not returning the Correct policy in Web Security

Policy Trace not returning the Correct policy

Policy Trace not returning the Correct policy