topic How to solve The temporary data partition is at 109% capacity in Web Security

How to solve The temporary data partition is at 109% capacity

jopeme2000 — Mon, 03 Mar 2014 12:30:22 GMT

Hello.

I get this error on my appliance Ironport S170 under OS Version: 7.5.1-201.

The Critical message is:

The temporary data partition is at 109% capacity

Anyone can tell me how i can solve this?

Thanks.

How to solve The temporary data partition is at 109% capacity

Michael Hautekeete — Mon, 03 Mar 2014 13:33:39 GMT

Hello,

This error is caused by storing too many accesslogs/packet captures on the appliance. You will need to FTP to the management IP of the WSA. Log in with your admin credentials and delete/move some of the files in the accesslogs directory as well as the captures directory. (captures can be deleted using the GUI if you do not need to save them.)

With the limited disk space on the 170 model you may want to consider setting the log compression option for at least the accesslogs (if not all log subscriptions), to do this go to the GUI > System Administration > Log Subscriptions > click on the name of the log you want to edit, in this case click on accesslogs. There is a check box that you should have checked in order to allow log compression. Doing this will zip the files in the backend to save space.

Hope this helps.

Best Regards,

Michael Hautekeete

Customer Support Engineer

Cisco Content Security - Web Security Appliance

http://www.cisco.com/en/US/products/ps11169/serv_group_home.html

https://supportforums.cisco.com/community/netpro/security/web

https://supportforums.cisco.com/community/feeds?community=2091

How to solve The temporary data partition is at 109% capacity

Michael Hautekeete — Mon, 03 Mar 2014 13:36:01 GMT

If removing the log files do not clear the error, it could be one of the directories in the backend that needs to be cleared. To do this you will need to open a support case and TAC can log in and clear the excess files.

Best Regards,

Michael Hautekeete

Customer Support Engineer

Cisco Content Security - Web Security Appliance

http://www.cisco.com/en/US/products/ps11169/serv_group_home.html

https://supportforums.cisco.com/community/netpro/security/web

https://supportforums.cisco.com/community/feeds?community=2091

How to solve The temporary data partition is at 109% capacity

jopeme2000 — Tue, 04 Mar 2014 07:54:57 GMT

What do you mean "do not clear the error" ? Is it a file ?

Thanks a lot.

How to solve The temporary data partition is at 109% capacity

Michael Hautekeete — Tue, 04 Mar 2014 16:41:56 GMT

"do not clear the error" is in regards to the alert you received stating the log partition is at 107%. This means that you have too many saved files for the available disk space. You will need to remove any excess files.