Connection refused error showing in ironport s170 - WSA

muhammednikhilmm — Fri, 12 Sep 2014 18:01:03 GMT

I am getting “Connection refused” error while I connect ironport s170 through console cable. also i am not able to connect it through HTTP and SSH. Complete output is given below.

*************************************************************************************************************************

Last login: Thu Sep 11 07:16:59 on cuad0

AsyncOS 7.5.2 for Web build 303

Welcome to the Cisco IronPort S170 Web Security Appliance

Traceback (most recent call last):

File "/usr/build/iproot/ap/ipoe/ipoe/bootstrap.py", line 55, in <module>

File "/data/lib/python2.6_7_i386_nothr/runpy.py", line 128, in _run_module_as_

main

"__main__", fname, loader, pkg_name)

File "/data/lib/python2.6_7_i386_nothr/runpy.py", line 34, in _run_code

exec code in run_globals

File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/cli.py", line 426, in <modul

File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/external_auth/__init__.py",

line 212, in initialize

File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/external_auth/__init__.py",

line 118, in _setup_old_authentication

File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/command_client.py", line 674

, in quick_read_var

File "build/bdist.freebsd-7.2-RELEASE-p2-i386/egg/command_client.py", line 133

, in connect

Commandment.CommunicationError: <host name>: Network communication error

: Connection refused

AsyncOS <host name> (cuad0)

***************************************************************************************************************

Hi,You can upgrade to 7.7+

Luis Silva Benavides — Mon, 15 Sep 2014 22:46:36 GMT

Hi,

You can upgrade to 7.7+ but if you require a root cause analysis I suggest you to open a TAC case.

Regards,

Luis Silva

HI luis, i am not able to

muhammednikhilmm — Fri, 03 Jul 2015 11:08:09 GMT

HI luis,

i am not able to login properly, then how can i upgrade it.

It will exit after showing "connection refused" error showing after login to the console.

Hello FriendI had the same

Doctor Death — Wed, 24 May 2017 11:28:35 GMT

Hello Friend
I had the same problem with C150
Did you succeed in defeating it?

topic HI luis, i am not able to in Web Security

Connection refused error showing in ironport s170 - WSA

Hi,You can upgrade to 7.7+

HI luis, i am not able to

Hello FriendI had the same