topic Re: Random Error WSA S100V in Web Security

Random Error WSA S100V

mlewitzky — Sat, 09 Mar 2019 03:42:26 GMT

Hi Guys,

i hope i can find here some Solution for our S100V.

Since we updated to ASyncOS 10.1.2-036, we have a random Error that occurs without any specific Reason.

No User can go to the Internet anymore, popup comes up and ask for Authentication.

We have a AD group that authenticate Users, to go over the Proxy to get in the Internet.

It seems that the WSA lost the Ability to read the AD and the Groupmembership.

I attached a Screenshot of a Policytrace, where you can see the Errormessage.

Thanks and Regards

Marcus L.

Re: Random Error WSA S100V

Handy Putra — Thu, 28 Dec 2017 05:21:39 GMT

Hi,

Would recommend to open TAC case on this issue.

Also in 10.1.2 we do have defect in authentication that causing the appliance to not responding well and authentication failed due to memory that authentication process uses.

Re: Random Error WSA S100V

mlewitzky — Thu, 28 Dec 2017 07:30:48 GMT

Hi,

Thanks for the reply.

We moved back to the previous Version via Snapshot.

We will try out the next Version if its deployed.

Cheers

Marcus