topic Re: cisco SMA - add several licenses in Web Security

cisco SMA - add several licenses

Cisco Support Exaprobe — Tue, 21 Mar 2017 16:44:49 GMT

Hi,

I'm currently deploying an SMA that will manage a pair of WSAs and a cluster of ESA devices.

When I try to add a license, I get the following message :

"This command will remove all existing feature key (including evaluation keys) and the license file
from the system prior to installing the new license file and keys. Are you sure you want to
continue? ".

How can I add my second license without deleting the first one ?

The "check for new keys" feature doesn't work. How can I have both licenses combined ?

Best regards.

Is this a virtual SMA?

Tao Yang — Tue, 21 Mar 2017 20:21:51 GMT

Is this a virtual SMA?

Re: cisco SMA - add several licenses

wamaprod — Tue, 25 Aug 2020 18:29:04 GMT

Hello,
Do you have found a response for your case? I have exactly the same issue and not sure if I can delete the first license file.

Thanks,

Re: cisco SMA - add several licenses

Ken Stieers — Tue, 25 Aug 2020 19:01:45 GMT

Assuming it's a virtual SMA, and you got the new license provisioned with all of the various features, yes you can just overwrite it.

Virtual SMA, ESA, WSA put all keys in one file.

Hardware boxes take separate keys for each one.

You can open the XML file in a text editor to see what features are enabled and what their expiry dates are.

Re: cisco SMA - add several licenses

wamaprod — Tue, 25 Aug 2020 19:16:10 GMT

Hi Ken,

This is my problem... I don't have the same feature in the license file in my ESA and in my new XML..

Inside my ESA

Inside my XML

It's ok like this or there are a way to collapse both?

Re: cisco SMA - add several licenses

Ken Stieers — Tue, 25 Aug 2020 19:32:45 GMT

You need to open a ticket with Global Licensing Operations via a TAC case to get them to generate the license with everything you've added.

https://www.cisco.com/c/en/us/products/security/email-security/license-portal.html