topic Re: CUCM System Reports in Other Collaboration Subjects

CUCM System Reports

RbkMan — Mon, 01 Feb 2021 06:38:33 GMT

Hello. Been googling for information about the CUCM system reports call types (Internal, Local, Long Distance, etc). I wanted to know how the call type is determined. Is it from the router filter?

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/11_5_1/car/CUCM_BK_C72B9385_00_cdr-analysis-and-reporting_1151/CUCM_BK_C72B9385_00_cdr-analysis-and-reporting_1151_chapter_010001.html#CUCM_RF_Q2CF2050_00

Re: CUCM System Reports

Jitender Bhandari — Mon, 01 Feb 2021 07:58:34 GMT

Hi,

for incoming call your service provider would have to mark it accordingly, for outgoing calls you can check the link for details as it can be done both on CUCM and GW.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100/CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-100_chapter_01010.html

let us know if you have any specific question after going through the link.

HTH

(Rate if it help!)

Re: CUCM System Reports

Kaloyan — Fri, 05 Feb 2021 19:48:26 GMT

Hello,

For these reports to work properly, you need to manually define the type of calls on the CAR page > System > System Parameters > Dial Plan Configuration.