topic Re: CSS11503 Error in Log, any ideas? in Application Networking https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493895#M30786 <HTML><HEAD></HEAD><BODY><P>Hi Dave,</P><P></P><P>Here you go</P><P></P><P></P><P class="MsoNormal"><SPAN lang="EN-US">L7-2# show chassis</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Configuration for CSS11503-AC L0:</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Product Name:&nbsp;&nbsp;&nbsp; CSS11503-AC L0&nbsp;&nbsp;&nbsp;&nbsp; SW Version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 7.10 Build 504</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Serial Number:&nbsp;&nbsp; JMX1133202V&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Base Mac Address:&nbsp; 00-07-0e-58-d4-3b</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Slot Number&nbsp;&nbsp;&nbsp;&nbsp; Module Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Status</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CSS5-SCM-2GE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; primary</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CSS5-IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; primary</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; empty slot</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CSS503-SM-INT&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; powered-on</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Slot / Port&nbsp;&nbsp;&nbsp; Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Status</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp; </SPAN><SPAN lang="DE">1/1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SCM-2GE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 1/2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SCM-2GE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/6&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P></P><P><SPAN lang="DE">&nbsp;&nbsp;&nbsp; </SPAN><SPAN lang="EN-US">2/8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P></P><P></P><P>BR</P><P></P><P>Alan</P></BODY></HTML> Tue, 01 Jun 2010 14:43:56 GMT alanwright1 2010-06-01T14:43:56Z CSS11503 Error in Log, any ideas? https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493893#M30784 <P>Hi,</P><P>I have a CSS11503 that is rebooting on a regular basis, in the log it shows the following</P><P></P><P></P><P class="MsoNormal"><SPAN lang="EN-US">MAY 27 22:30:31 2/1 1 SYSSOFT-0: ONDM: Sub-Module in slot/sub-slot 2/1 failed</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">MAY 27 22:30:34 1/1 107 SYSSOFT-3: ONDM: LifeTick for Sub-Module in slot/sub-slot - 2/1 failed.</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">MAY 27 22:30:34 1/1 108 SYSSOFT-0: ONDM: Rebooting system: Sub Module LifeTick Failure.</SPAN></P><P></P><P><SPAN lang="EN-US">MAY 27 22:30:36 1/1 109 SYSSOFT-0: LOG Print/Send Agent quiting</SPAN></P><P></P><P>Is this hardware or software error?</P><P></P><P>It is booting sg0710504</P> Tue, 01 Jun 2010 08:39:13 GMT https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493893#M30784 alanwright1 2010-06-01T08:39:13Z Re: CSS11503 Error in Log, any ideas? https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493894#M30785 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>What is in slot 2?&nbsp; Sounds like a possible interface card?</P><P></P><P>You may want to post a "show chassis"</P><P></P><P>Dave</P></BODY></HTML> Tue, 01 Jun 2010 14:36:10 GMT https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493894#M30785 dpastor 2010-06-01T14:36:10Z Re: CSS11503 Error in Log, any ideas? https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493895#M30786 <HTML><HEAD></HEAD><BODY><P>Hi Dave,</P><P></P><P>Here you go</P><P></P><P></P><P class="MsoNormal"><SPAN lang="EN-US">L7-2# show chassis</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Configuration for CSS11503-AC L0:</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Product Name:&nbsp;&nbsp;&nbsp; CSS11503-AC L0&nbsp;&nbsp;&nbsp;&nbsp; SW Version:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 7.10 Build 504</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Serial Number:&nbsp;&nbsp; JMX1133202V&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Base Mac Address:&nbsp; 00-07-0e-58-d4-3b</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Slot Number&nbsp;&nbsp;&nbsp;&nbsp; Module Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Status</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CSS5-SCM-2GE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; primary</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CSS5-IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; primary</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; empty slot</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CSS503-SM-INT&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; powered-on</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">Slot / Port&nbsp;&nbsp;&nbsp; Name&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Status</SPAN></P><P class="MsoNormal"><SPAN lang="EN-US"> </SPAN></P><P class="MsoNormal"><SPAN lang="EN-US">&nbsp;&nbsp;&nbsp; </SPAN><SPAN lang="DE">1/1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SCM-2GE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 1/2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; SCM-2GE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/5&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/6&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P class="MsoNormal"><SPAN lang="DE">&nbsp;&nbsp;&nbsp; 2/7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P></P><P><SPAN lang="DE">&nbsp;&nbsp;&nbsp; </SPAN><SPAN lang="EN-US">2/8&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IOM-8FE&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; online</SPAN></P><P></P><P></P><P>BR</P><P></P><P>Alan</P></BODY></HTML> Tue, 01 Jun 2010 14:43:56 GMT https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493895#M30786 alanwright1 2010-06-01T14:43:56Z Re: CSS11503 Error in Log, any ideas? https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493896#M30787 <HTML><HEAD></HEAD><BODY><P>Alan,</P><P></P><P>It appears that your 8 port FE module may be having a problem. How many interfaces are being used on that module and are they all up?&nbsp; You could try powering down and physically reseating the module or, if you have a spare,&nbsp; just replace it.</P><P></P><P>DAve</P></BODY></HTML> Tue, 01 Jun 2010 14:55:30 GMT https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493896#M30787 dpastor 2010-06-01T14:55:30Z Re: CSS11503 Error in Log, any ideas? https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493897#M30788 <HTML><HEAD></HEAD><BODY><P>Alan,</P><P></P><P>this is often a HW issue.</P><P>But there was also bugs fixed in this area.</P><P>For example : <BR />CSCtb45641&nbsp;&nbsp;&nbsp; ONDM Lifetick buffer crash due to run away scripted keepalive taking CPU</P><P></P><P>You may want to try the latest image first and if problem persist, replace the card in slot 2.</P><P></P><P>Gilles.</P></BODY></HTML> Tue, 01 Jun 2010 15:19:43 GMT https://community.cisco.com/t5/application-networking/css11503-error-in-log-any-ideas/m-p/1493897#M30788 Gilles Dufour 2010-06-01T15:19:43Z