topic Re: CSS users are getting disconnected intermittently in Application Networking

CSS users are getting disconnected intermittently

gavin han — Wed, 05 Jan 2011 21:50:46 GMT

Friends,

I've issues with CSS, users are getting disconnected intermittently and sometimes getting a lot of delay. could you please advise what kind of troubleshooting can be done.

Thanks...

Re: CSS users are getting disconnected intermittently

gavin han — Thu, 06 Jan 2011 00:44:41 GMT

config is as follow:

service presence1.com

ip add 192.168.1.1

protocol tcp

port 80

keepalive port 80

keepalive type http

keepalive uri "/hi.asp"

active

service presence2.com

ip add 192.168.1.2

protocol tcp

port 80

keepalive port 80

keepalive type http

keepalive uri "/hi.asp"

active

owner presences

content presence

vip add 172.30.1.1

protocol tcp

port 80

url "/"

balance weightedrr

advanced-balance sticky-srcip

sticky-inact-timeout 45

add service presence1

add service presence2

active

load balanced url: presence.com/abc

servers load balanced:

presence1.com/abc

presence2.com/abc

so, when typing presence.com/abc int the browser, I'm getting diverted to presence1.com/abc or presence2.com/abc after loggin on.

pls advise.

Re: CSS users are getting disconnected intermittently

gavin han — Thu, 06 Jan 2011 16:01:39 GMT

users are seeing alot of delay:

presence.com/abc isn't returning data but presence1.com/abc & presence2.com/abc took about 5 min. to return data

pls advise.

Re: CSS users are getting disconnected intermittently

pablo.nxh — Thu, 06 Jan 2011 17:56:54 GMT

Hi Gavin,

You're saying that when a client connects a directly to presence1.com/abc or presence2.com/abc

it takes up to 5 minutes to return data? If so then CSS needs to be ruled out as the source of the issue.

Are presence1/2.com/abc hosted on the same server? Is the physical server dual-homed?

Have your server team check the routing table of the server(s).

__ __

Pablo

Re: CSS users are getting disconnected intermittently

gavin han — Thu, 06 Jan 2011 20:04:09 GMT

no presence 1.com/abc and presence2.com/abc are hosted on different servers.

pls advise.

Re: CSS users are getting disconnected intermittently

pablo.nxh — Thu, 06 Jan 2011 20:16:34 GMT

How many NICs are installed on each physical servers? Who's their default gateway?

Can you share the routing table of the server?

__ __

Pablo

Re: CSS users are getting disconnected intermittently

gavin han — Thu, 06 Jan 2011 23:39:36 GMT

their default gateway is 192.168.1.254 as it should be. and they have one nic card.

checked routes at server - they look good. but no luck to resolve this as of now

pls advise.