topic Replacing a failed redundant ACE appliance in Application Networking

Replacing a failed redundant ACE appliance

dpastor — Thu, 11 Aug 2011 15:00:07 GMT

Hello,

I have a failed ACE appliance that is part of a redundant pair at a remote location, will the config sync after I have the replacement connected? Is there any preliminary config that should be accomplished(mgmt IP, etc.)?

Thanks,

Dave

Replacing a failed redundant ACE appliance

pablo.nxh — Thu, 11 Aug 2011 20:29:25 GMT

Hi Dave,

Basically the steps to swap the failed device and get it back in sync with the primary would be:

- Complete all the physical network connectivity.

- Disable config auto-sync in the primary ACE.

- Configure the management Vlan for basic network connectivity.

- Make sure the new device has the same code as the primary; if not you'll need to upgrade it.

- Install the license (if used).

- Copy all the SSL files stored in the primary APP. (If any)

- Copy the scripted keepalives (If any)

- Configure the FT interface Vlan, FT peer, FT group for the Admin context. (Be careful about the priority you assign).

- Re-enable config auto-sync on the primary APP in order to replicate the config to the standby.

Lastly make sure your backup device is in Standby_HOT status.

HTH

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Pablo

Replacing a failed redundant ACE appliance

dpastor — Thu, 11 Aug 2011 21:17:09 GMT

Pablo,

Thanks, that's what I was looking for.

Dave

Replacing a failed redundant ACE appliance

Thompso7540_2 — Tue, 16 Aug 2011 19:57:11 GMT

can't you just swap the compact flash into the new blade?

Replacing a failed redundant ACE appliance

pablo.nxh — Tue, 16 Aug 2011 21:04:47 GMT

Hello Bryan,

"Unfortunately" the disk on the ACE is not swappable as it was on the CSS.

HTH

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Pablo

Replacing a failed redundant ACE appliance

Thompso7540_2 — Fri, 23 Sep 2011 12:39:46 GMT

mark dittmer in his troubleshooting ace 2009/2010 session at cisco live said it is.

Replacing a failed redundant ACE appliance

pablo.nxh — Fri, 23 Sep 2011 19:54:05 GMT

It would be really interesting to see a link from Cisco with that information; there's no part number you can ask Cisco to RMA in order to replace a faulty disk on an ACE.

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Pablo

Replacing a failed redundant ACE appliance

Thompso7540_2 — Mon, 24 Oct 2011 13:27:21 GMT

i am talking about the compact flash card. Mark Dittmer in his tshooting ACE cisco live 2010 session said if the ace fails, just pull out the compact flash and dead blade, slide in the new rma'd ace blade, an dput your old compact flash into the new blade and it willl boot up w/ the configs. you send the failed blade and new (blank) rma'd compact flash back to logistics.