topic WAE-294 with IOS 4.4.7 version having temparature alarms in Application Networking

WAE-294 with IOS 4.4.7 version having temparature alarms

Mohammad Babjani — Mon, 01 Jul 2013 11:39:07 GMT

Hi ,

We are facing a issue with the device of model WAE-294 with version 4.4.7 having alarms of temparature

the alarm on Central manager is "Major:Device temperature (Environment Temp) exceeded the threshold limit" and on the device

they are like

Op Sev Alarm ID Module/Submodule Instance

-- --- -------------------- -------------------- --------------------

1 R Ma temp_high sysmon/temp_environ non-critical

Jun 29 18:34:05.978 UTC, Equipment Alarm, #000001, 1000:445032

Device temperature (Environment Temp) exceeded the threshold limit

Op - Operation: R-Raised, C-Cleared

Sev - Severity: Cr-Critical, Ma-Major, Mi-Minor

. Please suggest any answer for this. And also how to find the temparature of the WAE device? Is there any command in CLI or in Central manager is there and provision for that ?

WAE-294 with IOS 4.4.7 version having temparature alarms

gaursin2 — Tue, 02 Jul 2013 00:31:06 GMT

pls check whether what is the status of LED's on front panel. if LED status is normal as per

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/wave/installation/294/guide/294intr.html#wp1062977

you can alos check bmc logs for any temp issue

sh bmc event-log all

if things are good and it seems to be false alarm then it could be CSCty10733

workaround to clear the alarm.
 clear bmc event-log

 reload

WAE-294 with IOS 4.4.7 version having temparature alarms

Mohammad Babjani — Mon, 08 Jul 2013 10:22:51 GMT

Hi Gaurav,

Thank for the support . the solution which you have suggested has worked.

Regards,

Mohammad