topic Re: wae 674 in Application Networking

wae 674

cooper_69 — Tue, 15 Feb 2011 21:42:49 GMT

First time booting an appliance and instead of booting to setup wizard, it hangs at db_grub_start.S, Decommpressing Linux...done, booting the kernal. at the bottom there is Kernel alive and kernel direct mapping tables up to 140000000 @ 800-e000

thanks in advance for the help.

Rich

Re: wae 674

smnambia — Tue, 15 Feb 2011 21:52:29 GMT

Could you try using the WAAS recovery cd-rom and see if that helps?

http://www.cisco.com/en/US/docs/app_ntwk_services/waas/waas/v431/configuration/guide/maint.html#wp1173532

Regards

-Smita

Re: wae 674

cooper_69 — Tue, 15 Feb 2011 22:28:56 GMT

Thanks Smita,

When running the rescue CD, it got to: Uncompressing Linux...Ok, booting the kernel and hangs right there.

Looks like RMA time.

Re: wae 674

smnambia — Tue, 15 Feb 2011 22:33:06 GMT

Are you using keyboard and monitor?

Could you try using the serial console

Regards

-Smita

Re: wae 674

cooper_69 — Tue, 15 Feb 2011 23:11:29 GMT

Again Thanks Smita!

Fails in console: Booting processor 3/4 APIC 0x"hangs"

Re: wae 674

smnambia — Wed, 16 Feb 2011 06:06:55 GMT

Are you seeing this message after typing any particular option on the rescue cd menu options, or is this the message you get when you reboot the box with the rescue cd in cd-rom drive?

Which WAAS rescue-cd iso image are you running?

Regards

-Smita

Re: wae 674

cooper_69 — Fri, 18 Feb 2011 22:31:49 GMT

WAAS v4.2.3

It happened with just power cycling the appliance with the resuce CD in, never got to a point to hit option 7.

Recieving a next day RMA replacement today.

Thanks Smita

Re: wae 674

cooper_69 — Fri, 18 Feb 2011 22:35:47 GMT

I do have another question.

What is the password recovery (login) for a Wae NM-502.

The Cisco refurbished card has a hostname and failed the admin.default credentials.

Thanks,

Rich

Re: wae 674

hcbankbelarus — Thu, 27 Oct 2011 13:13:06 GMT

Write please actions on steps to solve this problem.

This error arises at the first boot WAE-674 without recovery disk

wae 674

Ven Taylor — Thu, 27 Oct 2011 21:02:16 GMT

This very thing happened to us a couple years ago.

First, cisco thought it was a HDD failure and RMA'd those.

Then, they RMA'd the whole chassis.

End result, the guy was using a non-bootable disk to boot for the first time.

whups...