https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473710#M76913 <P>"Not Ready"</P><P>&nbsp;</P><P><IMG alt="" src="data:image/png;base64,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" /></P> Fri, 21 Mar 2014 16:05:10 GMT dpuranik 2014-03-21T16:05:10Z https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473706#M76909 <P>UCCX CAD -- If agent doesn't answer the call then call should go t o next agent and put that Agent "Not Ready" state. Its not happening.</P> Fri, 15 Mar 2019 12:58:34 GMT https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473706#M76909 dpuranik 2019-03-15T12:58:34Z https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473707#M76910 <P>Okay, can you please tell us more? UCCE or UCCX? What version? Did it ever work? What does it do instead of transferring the call?</P><P>G.</P> Wed, 19 Mar 2014 07:20:01 GMT https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473707#M76910 Gergely Szabo 2014-03-19T07:20:01Z https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473708#M76911 <P>UCCX</P><P>9.0</P><P>This is new install</P><P>Call keeps ringing on same agent phone.</P> Thu, 20 Mar 2014 22:08:25 GMT https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473708#M76911 dpuranik 2014-03-20T22:08:25Z https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473709#M76912 <P>Under System parameters what is "Agent State after Ring No Answer" set to?</P><P>Chris</P><P style="margin-bottom: 33px; font-size: 12px; line-height: normal; font-family: Times; min-height: 14px;">&nbsp;</P> Fri, 21 Mar 2014 13:55:34 GMT https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473709#M76912 Chris Deren 2014-03-21T13:55:34Z https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473710#M76913 <P>"Not Ready"</P><P>&nbsp;</P><P><IMG alt="" src="data:image/png;base64,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" /></P> Fri, 21 Mar 2014 16:05:10 GMT https://community.cisco.com/t5/contact-center/uccx-cad/m-p/2473710#M76913 dpuranik 2014-03-21T16:05:10Z