can't install anyconnect-win-4.8.02042-core-vpn-predeploy-k9.msi on windows 8.1 pro

insanamit111 — Sat, 28 Mar 2020 07:11:06 GMT

can't install anyconnect-win-4.8.02042-core-vpn-predeploy-k9.msi on windows 8.1 pro. It's failing with this Error message "There is a problem with this windows installer package. a program run as part of the setup did not finish as expected. contact your support personnel and package vendor"

In windows event logs

Event ID: 11722

Product: Cisco AnyConnect Secure Mobility Client -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action VACon64_ndis6_Install, location: C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe, command: -install "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva-6.inf" VPNVA

Tried by removing registry and cache files but that didn't work.

msiexec /i C:\Temp\anyconnect-win-4.8.02042-core-vpn-predeploy-k9.msi /lvx c:/Temp/ac-install.log.

Logs attached.

Re: can't install anyconnect-win-4.8.02042-core-vpn-predeploy-k9.msi on windows 8.1 pro

telliott-aer — Sat, 18 Apr 2020 13:32:14 GMT

I’m running into this as well. I was troubleshooting a bad wireless card with HP and they had me uninstall Anyconnect. Got the error when I tried to reinstall after HP determined the WiFi card is bad.

topic Re: can't install anyconnect-win-4.8.02042-core-vpn-predeploy-k9.msi on windows 8.1 pro in Cisco Software Discussions

can't install anyconnect-win-4.8.02042-core-vpn-predeploy-k9.msi on windows 8.1 pro

Re: can't install anyconnect-win-4.8.02042-core-vpn-predeploy-k9.msi on windows 8.1 pro