topic Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS in Cisco Software Discussions

Unable to install Packet Tracer on Ubuntu 24.04 LTS

rickytigg — Fri, 26 Apr 2024 11:00:37 GMT

Packet Tracer v.: 8.2.2

Hello. Reported in terminal when attempting to install the program:

$ sudo apt-get install ./Packet_Tracer822_amd64_signed.deb
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Note, selecting 'packettracer' instead of './Packet_Tracer822_amd64_signed.deb'
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
packettracer : Depends: libgl1-mesa-glx but it is not installable
E: Unable to correct problems, you have held broken packages.

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

deknusapt — Sun, 28 Apr 2024 09:41:43 GMT

I have the same problem too after clean install the Ubuntu 24.04 LTS - Noble Numbat, and I think it occurs with this package libgl1-mesa-glx. Which is currently unavailable with current version of Ubuntu according to the package page here Ubuntu – Package Search Results -- libgl1-mesa-glx.

The following packages have unmet dependencies: packettracer : Depends: libgl1-mesa-glx but it is not installable E: Unable to correct problems, you have held broken packages.

EDIT: I tried myself to use the libgl1-mesa-glx packages from the repository link above and installed the libgl1-mesa-glx (23.0.4-0ubuntu1~23.04.1) [universe] .deb file here to my persistent machine which totally works for launching the Cisco Packet Tracer v8.2.2 on Ubuntu 24.04 LTS. But, this method is temporary and intended for someone who needs the program run ASAP, it would be better wait for the next update of the packages or CPT itself to be tested and delivered later (I guess, it might be on 24.04.1 or later updates).

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

deknusapt — Fri, 03 May 2024 01:44:20 GMT

How to install the dependencies:

Go to the libgl1-mesa-glx official Ubuntu package page here.
Choose your own architecture, then scroll to pick which mirror site you prefer to download the package from.
After finished the download, it comes with .deb file, then install the package using this command sudo dpkg -i <package_name.deb>
Once the package installed, continue with Cisco Packet Tracer (.deb) installation using this command sudo dpkg -i <cisco_packet_tracer.deb>
Installation is complete and you can play with your labs!

P.S: In case you don't know which architecture you used, you can check by using uname -m from terminal. Remember to install the dependencies or packettracer from the directory where the file is stored, so cd to the directory first. And, if you already installed the package and seems didn't work, try to reinstall the packet tracer first.

Hope it helps,

Regards.

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

Blue_Bird — Sun, 28 Apr 2024 12:07:30 GMT

Hello rickytigg,

I suggest you.... first try deknusapt's solution....hope it should work...

Incase...still if you have the issue...Please perfrom the following steps:

The two dependencies that refused to install were:

1) libxcb-xinerama0-dev

2) libgl1-mesa-glx

I simply installed the first one by opening my terminal and typing "sudo apt install libxcb-xinerama0-dev" and it worked.

Now, for the second dependency which was "libgl1-mesa-glx", I manually downloaded the file which was gotten from https://packages.debian.org/sid/libgl1-mesa-glx.

Scroll down and choose your architecture and click on it. When you get to the next page, choose any mirror link you want to start the download(it's a deb file).

When the download is done, open your terminal and type "sudo dpkg -i dependency_name.deb" and click enter or use a package installer to install it.

When the installation is done, try installing packet tracer by typing "sudo dpkg -i packet_tracer.deb" and click enter. This should install packet tracer finally for you.

I hope this helps.

Cheers!!

Best regards
******* If This Helps, Please Rate *******

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

SantyA — Sun, 28 Apr 2024 17:57:22 GMT

Thank you very much it worked perfectly

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

rickytigg — Mon, 29 Apr 2024 08:25:43 GMT

[Viable hack]

deknusapt | It seems you figured out a viable hack. We can now therefore only wait, hoping to have a solution included in the next release of the program.

P.S. This hack, like many others, illustrates the need in this interface for a Viable hack label in case the choice of the Accept as solution label turns out to be inadequate. By definition the latter label refers in this context to an installer that does not require any hacking.

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

deknusapt — Mon, 29 Apr 2024 09:06:52 GMT

Exactly, like I mention above, it would be better to wait for the next update to be delivered so we don't need this viable hack method. Thus, the solution I mentioned above is intended for someone who has Ubuntu or other Linux distribution as their main operating system and found the same problem like this, where they needs this program to run immediately for certain purpose and can't wait for unconfirmed time for the update delivered.

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

juandavid-hdiaz — Thu, 02 May 2024 17:27:30 GMT

Thanks, I'll try and I'll let u know 🙂

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

juandavid-hdiaz — Thu, 02 May 2024 17:44:18 GMT

It worked perfectly, Thanks a lot!

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

petrusnoleto — Sun, 09 Feb 2025 16:13:03 GMT

I'm testing this tutorial today, and it's working well on Ubuntu 24.04. I will be adding an auto-install script to the repository.
https://github.com/PetrusNoleto/Error-in-install-cisco-packet-tracer-in-ubuntu-23.10-unmet-dependencieshttps://github.com/PetrusNoleto/Error-in-install-cisco-packet-tracer-in-ubuntu-23.10-Dependency-is-not-satisfiable-libgl1-mesa-glxPetrusNoleto/Error-in-install-cisco-packet-tracer-in-ubuntu-23.10-Dependency-is-not-satisfiable-libgl1-mesa-glx: Error Resolved to install-cisco-packet-tracer-in-ubuntu-23.10 Dependency-is-not-satisfiable-libgl1-mesa-glx (github.com)

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

macguini — Thu, 10 Oct 2024 11:57:00 GMT

I did some more research and found that this issue has been going on for previous distros as well. This issue has been going on for over 2 years now and Cisco has not done a work around or provided a solution in their documents. This type of laziness is unacceptable in this field. If they are being this lazy about updating their training software, how lazy are they with the rest of their products? I expect much more from a company like Cisco. How safe are their products? I'm heavily questioning Cisco's integrity right now.

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

vickellar-01 — Thu, 21 Nov 2024 22:04:02 GMT

Thank you very much. I have been trying to install Cisco packet tracer for so long, but I have failed. Finally, you have become more like Moses. this link it really works

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

shwnchrlss — Tue, 24 Dec 2024 17:53:31 GMT

This was very helpful indeed, but probably the link provided may no longer contain the resources needed for "libgl1-mesa-glx" : try looking into this: http://ftp.de.debian.org/debian/pool/main/m/mesa/libgl1-mesa-glx_22.3.6-1+deb12u1_amd64.deb . Just ensure it downloads into the same folder as the Packet Tracer i.e. Downloads folder. Good luck guys...

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

liviu.gheorghe — Tue, 24 Dec 2024 21:00:34 GMT

Before installing the PacketTracer package, you should try the following command:

sudo apt-get update && sudo apt-get upgrade --with-new-pkgs

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

cesarmorera — Mon, 30 Dec 2024 20:50:28 GMT

It looks like you're trying to install Cisco Packet Tracer on Ubuntu 24, but you're running into dependency issues. The error messages indicate that two packages, dialog and libxcb-xinerama0-dev, are missing, which are required by Packet Tracer.

To resolve this, follow these steps:

Install the missing dependencies: You can install the required packages by running the following command in the terminal:

sudo apt-get install dialog libxcb-xinerama0-dev
Reconfigure the Packet Tracer package: Once the dependencies are installed, reconfigure the Packet Tracer package to ensure that it is set up properly:

sudo dpkg --configure packettracer
Fix any remaining dependencies: If you encounter any other missing dependencies, run the following command to fix them:

sudo apt-get install -f
This command will try to automatically resolve any remaining dependency issues and configure the package correctly.

After completing these steps, Packet Tracer should be installed and functioning correctly on your system. Let me know if you face any other issues!

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

Butch McGee — Thu, 13 Mar 2025 03:24:23 GMT

Was suffering the same pain as @rickytigg
Found the solution to my Packet Tracer / Ubuntu headaches here...

..Download & install the packages from 22.04 repository:

https://launchpad.net/ubuntu/+archive/primary/+files/libegl1-mesa_23.0.4-0ubuntu1~22.04.1_amd64.deb

https://launchpad.net/ubuntu/+archive/primary/+files/libgl1-mesa-glx_23.0.4-0ubuntu1~22.04.1_amd64.deb

- Hope this'll help some other folk from undue suffering as well!

Re: Unable to install Packet Tracer on Ubuntu 24.04 LTS

FrankDub — Wed, 19 Mar 2025 08:51:55 GMT

Instead of apt-get, use GDebi

https://itsfoss.com/gdebi-default-ubuntu-software-center/

It installs all dependencies automatically.