topic Re: CALLER ID NOT TO SEE THROUGHT AA SERVICE in IP Telephony and Phones

How to make the AA via directly dial to internal extension

Kyaw Kyaw San — Sun, 17 Mar 2019 19:15:07 GMT

I would like to directly dial the international extension after voice announcement or press"0" to perator.

Do I need to modify the TCL script file for dial the internal extension.I cant find the way how to make it.Please kindly instruct how to do it.

Re: How to make the AA via directly dial to internal extension

R0g22 — Tue, 20 Feb 2018 16:37:41 GMT

Yes, you would need to edit the TCL script to accomplish that. You can post your query over at DevNet support forums.

CALLER ID NOT TO SEE THROUGHT AA SERVICE

Kyaw Kyaw San — Wed, 21 Feb 2018 10:02:38 GMT

Dear Nipun Singh Raghav,

Now the AA service working well according to your instruction.But I can't see the caller-ID number of caller who pass via the AA service.When I enable the caller ID on PSTN port,the AA service does not work.Why it happen like that?Could you help to fix this issue.
For another PSTN port,when I call the PSTN number of that port go and fall into AA service though that doesn't run AA service but caller-ID enable.When I disable the caller-ID off ,it directly go to the associated extension.You may kindly check the config script below.

voice-port 0/1/0
trunk-group PSTN
description 3592390
!
voice-port 0/1/1
trunk-group PSTN
description 3592395
!
voice-port 0/1/2
trunk-group PSTN
description 3592392
!
voice-port 0/1/3
trunk-group PSTN
description 3592393
!
voice-port 0/2/0
trunk-group PSTN
description 3592394
!
voice-port 0/2/1
connection plar opx 2012
description 3592395_for_MGR
!
voice-port 0/2/2
description 3592396-FAX
!
voice-port 0/2/3
description null

------------------------
dial-peer voice 100 pots
service aa-test
answer-address .
port 0/1/0
!
dial-peer voice 101 pots
service aa-test
answer-address .
port 0/1/1
!
dial-peer voice 102 pots
service aa-test
answer-address .
port 0/1/2
!
dial-peer voice 103 pots
service aa-test
answer-address .
port 0/1/3
!
dial-peer voice 104 pots
service aa-test
answer-address .
port 0/2/0

Re: CALLER ID NOT TO SEE THROUGHT AA SERVICE

R0g22 — Wed, 21 Feb 2018 12:43:49 GMT

Is this on the same ISR-4k ?

Re: CALLER ID NOT TO SEE THROUGHT AA SERVICE

R0g22 — Wed, 21 Feb 2018 12:44:29 GMT

And also, post this as a new thread.

Re: CALLER ID NOT TO SEE THROUGHT AA SERVICE

Kyaw Kyaw San — Wed, 21 Feb 2018 15:03:21 GMT

Dear Nipun Singh Raghav,

Yes same ISR4K.I dont know how do I post as a new thread.Please.

Re: CALLER ID NOT TO SEE THROUGHT AA SERVICE

R0g22 — Wed, 21 Feb 2018 16:11:21 GMT

Just create a new post like you did for this one.