https://community.cisco.com/t5/ip-telephony-and-phones/get-audio-stream-from-voip-to-pass-to-stt/m-p/3793151#M375479 <P>We are building an app that get the audio stream (live stream and recorded) from voip call and pass it to a speech to text engine. The speech to text engine accept websocket as input. Is there any way that we can get the realtime audio/recorded audio from cisco voip calls?</P> Fri, 01 Feb 2019 19:41:13 GMT shihabkb@gmail.com 2019-02-01T19:41:13Z https://community.cisco.com/t5/ip-telephony-and-phones/get-audio-stream-from-voip-to-pass-to-stt/m-p/3793151#M375479 <P>We are building an app that get the audio stream (live stream and recorded) from voip call and pass it to a speech to text engine. The speech to text engine accept websocket as input. Is there any way that we can get the realtime audio/recorded audio from cisco voip calls?</P> Fri, 01 Feb 2019 19:41:13 GMT https://community.cisco.com/t5/ip-telephony-and-phones/get-audio-stream-from-voip-to-pass-to-stt/m-p/3793151#M375479 shihabkb@gmail.com 2019-02-01T19:41:13Z https://community.cisco.com/t5/ip-telephony-and-phones/get-audio-stream-from-voip-to-pass-to-stt/m-p/3793773#M375500 <P>Sure. Use the Call Recording framework in CUCM to have it fork a copy of the audio to you. The phone will even send separate streams for the calling/called participants.<BR /><BR />If you need to selectively invoke this you would need a TAPI/JTAPI integration to get the CTI event and trigger the recording. The easier approach is configure automatic recording and CUCM will send your app a SIP INVITE for every call immediately when it starts.<BR /><A href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab12/collab12/recordng.html" target="_blank">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab12/collab12/recordng.html</A><BR /><BR /><A href="https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_0_1/featureConfig/cucm_b_cucm-feature-configuration-guide_1201/cucm_b_cucm-feature-configuration-guide_1201_chapter_01010.html" target="_blank">https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_0_1/featureConfig/cucm_b_cucm-feature-configuration-guide_1201/cucm_b_cucm-feature-configuration-guide_1201_chapter_01010.html</A></P> <P>&nbsp;</P> <P>PS- ASR typically requires G.711 or better to work. Don’t overlook your Region configuration in CUCM.</P> Sun, 03 Feb 2019 21:02:17 GMT https://community.cisco.com/t5/ip-telephony-and-phones/get-audio-stream-from-voip-to-pass-to-stt/m-p/3793773#M375500 Jonathan Schulenberg 2019-02-03T21:02:17Z