topic Re: Problem with calls transfer in IP Telephony and Phones

Problem with calls transfer

William Moreira — Mon, 06 May 2019 17:06:46 GMT

Hi guys.

I'm seeing some problems to transfer external calls after I received them. I press the transfer button, I can digit the destination number, but when I try transfer (pressing the transfer button again) return the message "reach maximum calls".

With internal calls I can transfers without problems. It's just happening with external calls.

I have already reviewed the devices' configurations and I didn't found anything.

In the directory number the maximum number of calls and busy trigger is 2 (I have IP phone 3905).

Have anyone seen this problem?

Re: Problem with calls transfer

George Sotiropoulos — Mon, 06 May 2019 17:19:13 GMT

Have you tried to increase the maximum numbers of calls to lets say 3 or 4?

This should work

Re: Problem with calls transfer

William Moreira — Mon, 06 May 2019 19:32:34 GMT

I can't change this configuration. Error attached.

Re: Problem with calls transfer

tgaur — Mon, 06 May 2019 22:40:10 GMT

hi,

what is the type type; where you are deploying these changes? is this the only device having the issue?

regards