topic Re: Transfer Cisco desk phone calls to a cell phone in IP Telephony and Phones

Transfer Cisco desk phone calls to a cell phone

LM1030 — Wed, 30 Jan 2019 15:30:02 GMT

Is it possible to transfer Cisco desk phone direct calls to a cell phone? If so, what are the steps? Thanks!

Re: Transfer Cisco desk phone calls to a cell phone

Dan Lukes — Wed, 30 Jan 2019 17:42:16 GMT

No phone transfers call by self. It just sends transfer request to PBX/SBC the phone is connected to. Exact sequence depends on phone model, PBX/SBC used and it's configuration.

There's no generic answer to your question.

Re: Transfer Cisco desk phone calls to a cell phone

Maren Mahoney — Wed, 30 Jan 2019 18:19:38 GMT

Will the Single Number Reach work for you? With SNR, when a call is placed to a DN the phone rings and so does a remote device such as a cell phone. The call can be picked up on either device and can be switched between them.

Here is information on setting it up. Since it's Cisco documentation the directions are overly complicated, but it's really pretty simple to set up:

Feature Configuration Guide for CUCM 11.5 - Chapter: Cisco Unified Mobility

Maren

Re: Transfer Cisco desk phone calls to a cell phone

Ratheesh Kumar — Wed, 30 Jan 2019 19:18:40 GMT

Hi there

A couple of ways to do that.

1. Call forward - Forward All Softkey from phone and enter your mob number (Make sure your Forward CSS on line should have mobile access)

2. SNR - As Mahoney mentioned, here is a config part

https://community.cisco.com/t5/collaboration-voice-and-video/how-to-configure-snr-remote-destination-cucm-cisco/ta-p/3136582

Hope this Helps

Cheers
Rath!
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Re: Transfer Cisco desk phone calls to a cell phone

Dan Lukes — Wed, 30 Jan 2019 19:59:10 GMT

Just note that both @Maren Mahoney and @Ratheesh Kumar assumes you have CUCM with supported phone.

Unfortunately, this thread has been originally created in Feedback Forum and moved to this community by a moderator with no knowledge of your environment.

If you have CUCM with unsupported phone (connected as generic third party SIP device) or you have no CUCM at all, answers above may not apply for your environment - so don't be confused.

Re: Transfer Cisco desk phone calls to a cell phone

Pankaj_yadav — Thu, 06 Jun 2019 15:51:56 GMT

Could you please let us know. " How a Cisco phone will work with no cucm "????

Where cisco phone will register?

Re: Transfer Cisco desk phone calls to a cell phone

Pankaj_yadav — Thu, 06 Jun 2019 15:54:19 GMT

We have two options call forwarding and SNR.

It depends what are your requirements and businesses justification ?