topic Re: Activation code for my phone in IP Telephony and Phones

Activation code for my phone

MichaelFlanders17504 — Sat, 04 Apr 2020 21:47:54 GMT

I have a Cisco IP 8851 on my desk in my office and recently with COVID-19 I have started working from home. That being the case I decided to order a Cisco IP 8851 for my home office. I received the phone and decided to plug it in and get it working today. After plugging it in the welcome screen comes up and asks me to enter an activation code or service domain. Not sure what this is so can anyone help me please? I have Spectrum/Charter service and I have the Ethernet plugged in. I am only looking to use it with the current phone number and with my cell phone and conference calls and webinars

Re: Activation code for my phone

Leo Laohoo — Sun, 05 Apr 2020 00:31:28 GMT

@MichaelFlanders17504 wrote:

That being the case I decided to order a Cisco IP 8851 for my home office.

Turn the phone around and look at the sticker where the product ID (PID) is: Does the model have the letters "MPP" or "3PCC" in it (like "CP-8851-3PCC-K9")?

Re: Activation code for my phone

Jaime Valencia — Sun, 05 Apr 2020 01:39:41 GMT

Do you know if your office uses CUCM or CME? A 3rd party PBX or a Cisco cloud option?

If CUCM, do you know if they have provisioned the necessary servers and configuration to use that device over MRA?

If you are an end user, you should have reached out to your IT department prior to buying any equipment to make sure they do support what you're asking, and if they do, instructions on how to proceed. If IT doesn't have that configuration in place, you cannot use your device with your work number.

Re: Activation code for my phone

Roger Kallberg — Sun, 05 Apr 2020 06:24:49 GMT

On top of what has been already asked do you know what version of CUCM, assume that what you use, that you have?

For activation code registration you would need to be on CUCM 12.x. For the other option with domain and username/password it should work with a lot more versions. You basically enter your domain, for example domain.com, then you should get asked for username and password. If you don’t get this it would mean that the registration have failed to connect with MRA.

Re: Activation code for my phone

MichaelFlanders17504 — Sun, 05 Apr 2020 16:17:31 GMT

CP-8851-K9= V11 I’m looking just to use it as a home office phone that I can connect my cell phone to and do conference calls. It wouldn’t need to have extensions or does not need to be connected to my actual office system. I currently use spectrum for my internet connectivity which is part of charter communications Hope this info helps

Re: Activation code for my phone

Roger Kallberg — Sun, 05 Apr 2020 17:02:46 GMT

@MichaelFlanders17504 wrote:
CP-8851-K9= V11 I’m looking just to use it as a home office phone that I can connect my cell phone to and do conference calls. It wouldn’t need to have extensions or does not need to be connected to my actual office system. I currently use spectrum for my internet connectivity which is part of charter communications Hope this info helps

@MichaelFlanders17504

What you describe is from what I know not feasible.

Re: Activation code for my phone

Jaime Valencia — Sun, 05 Apr 2020 17:27:48 GMT

Cisco IP Phones need a call control system to register to (and an extension is MANDATORY for SIP devices), in order to make calls and conferences, the phone itself is useless without a call control system.

This is the equivalent of you buying one of the old mobiles without wifi or anything else besides the SIM card tray, but not buying a SIM card and expecting the mobile to be able to place and receive calls.

Did you even ask your telco/ISP if they support what you were trying to do?

Re: Activation code for my phone

MichaelFlanders17504 — Sun, 05 Apr 2020 23:21:42 GMT

Not sure how would I research this to find out what version. I know the phone is CP-8851-K9= V11. Would that mean version 11?

Re: Activation code for my phone

MichaelFlanders17504 — Sun, 05 Apr 2020 23:29:42 GMT

So if I buy a call control system will I be able to use the phone?

Re: Activation code for my phone

Roger Kallberg — Mon, 06 Apr 2020 05:55:06 GMT

No that would have nothing to do with the version of CUCM. More so you already have given answer in other part of this thread that you don’t have any phone system. So it’s a pointless line of question.

Best of luck with this.

Re: Activation code for my phone

bijpraka — Mon, 06 Apr 2020 15:19:44 GMT

Are you trying to just connect the device to your cellphone via bluetooth and use it for the calls?

Re: Activation code for my phone

TONY SMITH — Mon, 06 Apr 2020 15:31:12 GMT

If your phone is the version with Third Party Call Control, you may be able to register it with one of the various SIP services, for example I use these two. Sipgate Basic gives me a local phone number, within my area code, and Localphone has better call rates ...

https://www.sipgatebasic.co.uk/

https://www.localphone.com/

I must admit I use a Gigaset phone though, rather than Cisco.

Re: Activation code for my phone

MichaelFlanders17504 — Mon, 06 Apr 2020 16:28:43 GMT

Yes and use it with the landline number I currently have

Re: Activation code for my phone

Ted S — Tue, 07 Apr 2020 00:14:00 GMT

Assuming your landline provider offers SIP registration, You will most likely need to buy a MMP license and convert the phone which will then allow you to use other providers

https://www.cisco.com/c/en/us/support/docs/smb/collaboration-endpoints/cisco-ip-phone-8800-series/1534-Conversion-enterprise-phone-to-mmp-or-vice-versa.html

Re: Activation code for my phone

ANACLETOJHUNDELEON6726 — Mon, 02 Nov 2020 06:58:17 GMT

Roger, Hi. I sent you a private message with a question. thanks

Re: Activation code for my phone

Roger Kallberg — Mon, 02 Nov 2020 18:18:12 GMT

Hi,

There seems like there is some sort of issue with PM. I can’t see any of them at the moment, it’s just a blank page. Will check your message once the function is restored.