topic Re: UC Smart Licensing down? in IP Telephony and Phones

UC Smart Licensing down?

LakeShow — Mon, 21 Sep 2020 17:18:05 GMT

We have CUCM and CUC (v12.5) which has been directly registered to Cisco's Smart Licensing, but today's I noticed this error from RTMT "Smart Licensing Authorization Renewal Failure". I tried to force the re-authroization and re-registration and now it says communication timed out. I am also having trouble accessing Cisco's Smart Licensing page.

Anyone else having this issue?

Re: UC Smart Licensing down?

Nithin Eluvathingal — Tue, 22 Sep 2020 16:34:40 GMT

Have a look on the BUG ID CSCvh87267

Go through troubleshooting portion. (This Is for catalyst switch smart licensing )

https://www.cisco.com/c/en/us/support/docs/switches/catalyst-9500-series-switches/214484-cisco-smart-licensing-troubleshooting.html