https://community.cisco.com/t5/ip-telephony-and-phones/cisco-562-headset-usb-not-detected-computer/m-p/4443138#M398393 <P>My Cisco 562 Headset USB&nbsp; is not detected computer. I already tried it on another computer and it worked fine. I removed the drivers (even the hidden drivers) and still had the issue. Is there some type of uninstaller / process I can do to remove corruption that is being caused so I can use this headset again?</P><P>&nbsp;</P><P>Thanks!</P> Tue, 03 Aug 2021 00:05:06 GMT JeremyVanDyke 2021-08-03T00:05:06Z https://community.cisco.com/t5/ip-telephony-and-phones/cisco-562-headset-usb-not-detected-computer/m-p/4443138#M398393 <P>My Cisco 562 Headset USB&nbsp; is not detected computer. I already tried it on another computer and it worked fine. I removed the drivers (even the hidden drivers) and still had the issue. Is there some type of uninstaller / process I can do to remove corruption that is being caused so I can use this headset again?</P><P>&nbsp;</P><P>Thanks!</P> Tue, 03 Aug 2021 00:05:06 GMT https://community.cisco.com/t5/ip-telephony-and-phones/cisco-562-headset-usb-not-detected-computer/m-p/4443138#M398393 JeremyVanDyke 2021-08-03T00:05:06Z https://community.cisco.com/t5/ip-telephony-and-phones/cisco-562-headset-usb-not-detected-computer/m-p/4720628#M406878 <P>I had similar problems and by using this guide (last section under "Reinstall the Windows driver") seemed to get it to work:<BR /><A href="https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-version-125/215014-troubleshoot-cisco-headset-5xx-series.html" target="_blank" rel="noopener">Troubleshoot Cisco Headset 5XX Series - Cisco</A><BR />I now got the microphone back as a device but I still had no sound and couldn't even select another audio source in WIndows.</P> Mon, 14 Nov 2022 08:01:56 GMT https://community.cisco.com/t5/ip-telephony-and-phones/cisco-562-headset-usb-not-detected-computer/m-p/4720628#M406878 AlexanderEngman 2022-11-14T08:01:56Z